Bachelor's degree in business administration or related field preferred
4-6 years of work experience in retail management
5+ years in a managerial or supervisory role
Experience leading and motivating a sales-focused team
Familiarity with point-of-sale systems and inventory management software
Ability to work flexible hours, including evenings and weekends
Responsibilities
Drive sales and meet key performance metrics
Recruit, train, and manage store team
Oversee daily operations including payroll and inventory
Deliver exceptional customer service and resolve issues
Maintain vendor relationships for inventory support
Ensure compliance with alcohol sales laws and safety regulations
Benefits
Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, dental, vision)
401(k) and other financial benefits
Disability and life insurance coverage
Paid parental leave
Pet insurance
College tuition assistance
Career development and product training
Consumer classes
Full Job Description
About the role
As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.
You will
Drive sales and deliver against key performance metrics (KPMs)
Recruit, train, and manage store team, including ongoing development and disciplinary action
Manage day-to-day operations, including payroll, inventory, merchandising and shrink
Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
Maintain vendor relationships to support store and inventory objectives
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
You will come with
Bachelor's degree in business administration or related field preferred
4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting
Experience leading, developing and motivating a sales-focused team, big box experience preferred
Experience managing overall financial performance
Familiarity with point-of-sale systems and inventory management software
Ability to work a flexible schedule as business requires, including evenings and weekends
Physical requirements (with or without accommodations)
Must be 21 years of age or older
Walk, bend down repeatedly, and be on feet for 8-10 hours a day
Ability to safely lift, load, and handle cases and pallets
Climb ladders and lift 50 lbs. overhead and repeatedly
May be exposed to various outdoor weather conditions throughout the workday
We offer
Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, prescription, dental, vision)
401(k), HSA, FSA, Pre-tax commuter benefits
Disability & life insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College tuition assistance
Career development & product training
Consumer classes
& More!
Worker Type: Regular
Pay Range: $95,646.00 - $137,730.00 Annual
About Total Wine and More
Total Wine & More is a large, family-owned, privately held American alcohol retailer founded and led by brothers David and Robert Trone. Total Wine & More was named Retailer of the Year by Market Watch in 2006, Beverage Dynamics in 2008, and Wine Enthusiast Magazine in 2004 and 2014. The company is headquartered in Bethesda, Maryland. Total Wine & More's selection of wines, spirits, and beers spans the globe. The company has over 200 stores in 24 states and continues to expand.
