JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.
KEY RESPONSIBILITIES Virtue-Based Leadership - Lead, inspire, and develop team members in alignment with company virtues and operational principles
- Act as a role model of company values and foster a positive, high-performance culture
- Ensure clear communication of expectations and accountability across the team
Recruitment & Talent Development - Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
- Ensure optimal team positioning to meet operational needs
- Build and maintain a strong future talent pipeline
Employee Engagement & Development - Develop and motivate team members through structured development plans and continuous feedback
- Facilitate in-store training sessions and regular team meetings
- Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
Guest Experience - Champion a guest-first mindset across all store operations
- Build strong relationships within the local community in alignment with brand behavior principles
- Drive guest loyalty and satisfaction through consistent service excellence
Operational Excellence & Compliance - Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
- Ensure compliance with brand standards and local regulatory requirements
- Uphold the highest operational ratings and performance standards
Shift Planning & Workforce Management - Develop optimal shift plans considering seasonality, local events, and store traffic patterns
- Ensure efficient workflows aligned with company standards and budget
- Ensure working hours comply with contractual obligations, union agreements, and local labor laws
Stock & Inventory Management - Take full ownership of inventory management, including stock counting and ordering
- Optimize inventory levels to minimize waste and meet defined monthly waste targets
Performance & Financial Management - Drive sales growth and overall store performance
- Optimize store EBITDA and achieve defined KPI target
- Monitor financial performance and implement corrective actions where necessary
Qualifications - Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
- Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
- Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
- Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential
THE JUICE - Overview of your benefits and perks - Experience our brand firsthand with exclusive discounts and special offers available only to employees
- Access competitive medical, dental, and vision insurance plans designed to support your overall well-being
- Invest in your future with our 401(k) program
- Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
- Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
- Compensation- Starting at $95,000 plus bonus
