Bachelor's degree in Computer Engineering or Electrical Engineering
5+ years of experience in the semiconductor industry
Strong communication and interpersonal skills for global coordination
Knowledge of HBM/DRAM technical development phases and their AI applications
Understanding of HBM/DRAM qualification processes and failure analysis
Willingness to travel and establish customer relationships
Responsibilities
Provide field application technical support for new HBM customers
Drive product quality and stabilization with RAS teams
Manage field quality control for HBM products
Lead customer-focused technical meetings about product quality
Support new projects with necessary technical documentation
Align roadmaps in collaboration with ecosystem partners
Offer tailored specification support and guidance
Benefits
Top tier health insurance at no employee cost
Paid time off including PTO, company holidays, and Happy Fridays
Paid parental leave program
401k matching
Educational reimbursement up to $10,000 per year
Donation matching and volunteer opportunities
Corporate discount programs
Free meals provided to employees
Full Job Description
Job Title: Staff Engineer, HBM Field Application Office Location: San Jose, CA Job Type: Full-Time Work Model: Onsite
Key Responsibilities:
Provide dedicated field application technical support for new HBM customers.
Drive HBM product quality and stabilization, in collaboration with RAS support teams.
Manage field quality control for current HBM products and future HBM generations.
Lead and coordinate HBM product quality or technical enabling meetings with customers (weekly, monthly, quarterly).
Support new HBM projects with technical, quality material, and customer documentation.
Align roadmaps and collaborate with ecosystem partners to support customer success.
Deliver customer-specific specification support and technical guidance.
Work with headquarters to properly engage with and enable customer projects.
Minimum Qualifications:
Bachelor's degree in Computer Engineering or Electrical Engineering.
5+ years of experience in the semiconductor industry.
Strong communication and strong personal relationships skills to coordinate between global customers and HQ in Korea.
Understanding of whole technical development phases of HBM/DRAM and knowledge of AI applications using HBM/DRAM.
Understanding of qualification of HBM/DRAM, and of the failure analysis procedure.
Willingness to travel and to build positive relationships with customers as needed.
Preferred Qualifications:
Master's degree in Computer Engineering or Electrical Engineering.
7+ years of experience in customer support in the semiconductor.
Background in design, test, or product engineering with understanding of HBM/DRAM architectures and specifications.
Debug skills and understanding of lab equipment for validation and failure analysis, mechanism.
Experience with JEDEC standard specification or product planning.
Requirement:
Authorized to work in the US
Benefits:
Top Tier health insurance at no employee cost
Paid day offs: PTO + Company Holidays + Happy Fridays
Paid Parental Leave Program
401k Matching
Educational reimbursement up to $10,000 per year
Donation Matching and volunteering opportunities
Corporate discount programs
Free Breakfast/Lunch/Dinner provided to employees
Compensation:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job-related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.
