Job Summary:The role drives horizontal AI operations and enablement across the organizations it supports, helping teams advance AI efforts in alignment with the Chief AI Transformation & Simplification Officer's strategy. It builds the operating mechanisms that connect horizontal organizations with the people, capabilities, and resources they need to adopt AI, while supporting program management for priority initiatives.
The role works closely with initiative owners and partners across the horizontal organizations, the AI Acceleration team, Finance, Engineering, and other parts of PayPal. It coordinates enablement activities and forward-deployed AI pods, tracks progress and dependencies, and helps resolve cross-team issues. The role also maintains a central view of AI efforts across the AI Acceleration team and provides consolidated updates for leadership.
Job Description:Job DescriptionEssential Responsibilities:- Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
- Plan and manage a portfolio of engineering operational programs.
- Provide technical guidance and support to program teams.
- Establish and maintain program management processes and standards.
- Monitor program progress and performance against objectives.
- Communicate program status and issues to senior leadership.
- Manage program budgets and resources.
- Foster a culture of continuous improvement and innovation.
Minimum Qualifications:- 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
- Experience with program management methodologies and tools within an engineering environment.
Additional Responsibilities & Preferred Qualifications:- Drive horizontal AI enablement operations, establishing practical ways for supported organizations to engage with AI Acceleration, access relevant resources, and advance their AI efforts.
- Help partner with CoS and help translate the Chief AI Transformation & Simplification Officer's strategy into aligned activities and execution plans across the horizontal organizations the role supports.
- Partner with horizontal leaders and teams to understand AI enablement needs, connect them with relevant capabilities, and coordinate follow-through.
- Coordinate enablement activities with the AI Enablement team, such as training, office hours, demonstrations, champion networks, guidance, and knowledge sharing.
- Gather feedback from horizontal teams about adoption needs, barriers, and effective practices; use it to improve enablement support.
- Support program management for priority AI initiatives, working closely with initiative owners to track plans, milestones, commitments, risks, dependencies, and decisions needed.
- Coordinate across horizontal teams, AI Acceleration, Finance, Engineering, and other partners to align work and address cross-team dependencies.
- Partner with Engineering and other relevant teams to coordinate forward-deployed AI pods around priority initiatives, including participants, working rhythms, milestones, and dependencies.
- Maintain a central view of AI efforts across the AI Acceleration team, consolidating status, milestones, risks, dependencies, and decisions needed.
- Prepare clear leadership updates on horizontal AI efforts and broader AI Acceleration work.
- Facilitate working sessions and reviews; document decisions, actions, owners, and due dates, and follow through to closure.
- Support initiative owners and Finance in coordinating business-case inputs, including value, investment, resourcing, delivery assumptions, and expected outcomes.
- Track agreed measures of enablement, adoption, and initiative progress with accountable business and delivery partners.
- Improve operating practices, tools, and templates that support horizontal AI enablement and execution.
Subsidiary:PayPal
Travel Percent:0
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:San Jose, California: ($176,500.00 - $262,350.00 Annually)
Additional Location(s) | Pay Range:No other locations are assigned to this requisition currently.
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
