Sr. Support Engineer, EBS

The role of the SeniorEBS SupportEngineer is to provide exceptional remote-based support for mission-critical EBS applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting multipleEBS modules for our global clients who use both r11i and R12 environments. The role of the SeniorEBS SupportEngineer requires expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments.

Essential Duties & Responsibilities

• Collaborate with business stakeholders to gather and analyze requirements related to supply chain planning.
• Configure and customize Oracle ASCP modules to meet business needs.
• Lead the design and implementation of Oracle ASCP solutions, including data migration and integration with other systems.
• Provide support and troubleshooting for Oracle ASCP issues, including resolving system defects and performance tuning.
• Work closely with cross-functional teams to ensure successful delivery of projects within scope, budget, and timeline.
• Participate in system testing, including unit testing, integration testing, and user acceptance testing
• Strong understanding of supply chain management principles and processes.
• Experience with Oracle ASCP, including configuration, data migration, and troubleshooting.
• Proficiency in Oracle EBS (E-Business Suite) and its supply chain modules.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively with both business and technical teams.
• Experience with at least one full end-to-end Oracle ASCP implementation is often required.

Technical Responsibilities

• Interface Development:
• Designing and developing interfaces to integrate ASCP with other systems, such as ERP systems, warehouse management systems, and external data sources.
• Customization and Development:
• Developing custom components, extensions, or reports to meet specific business needs.
• Performance Tuning:
• Optimizing the performance of the ASCP system by tuning parameters, configuring data collections, and optimizing database queries.

Desired Skills

• Minimum of 10+ years of experience as an Oracle ASCP Functional Consultant or in a similar role.
• In-depth knowledge of Oracle E-Business Suite R12, specifically in ASCP modules.
• Strong understanding of supply chain planning concepts, including demand planning, inventory optimization, and production scheduling.
• Experience with Oracle ASCP configuration, including setup of planning parameters, data collection, and reporting.
• Desired understanding of ASCP integration with Global Order Promising, Order
• Management and Purchase Order

Education

• Bachelor Degree in Computer Science or related field or equivalent experience

Location

• Remote - US

The general salary range for this type of role is 128k - 160k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience.Riminitarget pay for each position is available upon request during the applicants Interview process.

Benefits for US employees include:

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid time off (PTO)