Career CategoryOperations
Job DescriptionSr. Specialist Manufacturing What you will doLet's do this. Let's change the world. In this critical individual contributor role, you will report to the Senior Manager of Manufacturing Support Investigations and provide technical leadership for complex major deviation investigations. You will influence cross-functional teams, drive science and risk-based decision making, and advance operational excellence through technical expertise, strategic problem solving, and continuous improvement.
Key Responsibilities Include:- Serve as the technical lead and Major Deviation Owner for the site's most complex, high-impact, and regulatory-significant investigations, providing strategic direction from initiation through closure.
- Establish a strong operational presence by leading in-field investigation activities, coaching investigation teams, and driving rigorous fact-finding to ensure high-quality, science- and risk-based outcomes.
- Act as a recognized subject matter expert, advancing organizational technical capability through mentoring, knowledge sharing, and application of advanced investigation methodologies.
- Drive cross-site and network standardization by partnering with investigation leaders and quality organizations to align practices, share lessons learned, and implement enterprise best practices.
- Represent the organization as the technical authority during internal audits, regulatory inspections, and health authority interactions, providing expert defense of investigation strategy, rationale, and compliance decisions.
- Identify and lead strategic continuous improvement initiatives that enhance investigation effectiveness, quality systems, and operational performance, including the evaluation, implementation, and governance of AI-enabled investigation tools and digital solutions.
- Influence quality strategy by identifying systemic trends, recommending risk-based solutions, and driving sustainable improvements that strengthen product quality, inspection readiness, and regulatory compliance across the organization.
- Lead complex, cross-functional problem-solving efforts involving Manufacturing, Engineering, Process Development, Quality Control, Supply Chain, and Regulatory Affairs to resolve critical quality issues and enable business continuity.
- Champion a culture of operational excellence by leveraging data analytics, quality metrics, and emerging technologies to proactively identify risks, improve decision-making, and optimize investigation processes.
What we expect of youWe are all different, yet we all use our unique contributions to serve patients. The dedicated professional we seek is an expert problem solver with these qualifications.
Basic Qualifications:- High school diploma / GED and 12 years of Quality and/or Manufacturing experience OR
- Associate's degree and 10 years of Quality and/or Manufacturing experience OR
- Bachelor's degree and 6 years of Quality and/or Manufacturing experience OR
- Master's degree and 4 years of Quality and/or Manufacturing experience OR
- Doctorate degree and 2 years of Quality and/or Manufacturing experience
Preferred Qualifications:- Demonstrated expertise in deviation management systems, root cause investigations, CAPA strategy, and quality system processes within a GMP-regulated environment.
- Experience serving as a technical representative during internal audits and regulatory inspections, including presenting and defending investigation records and quality decisions.
- Proven ability to lead complex, cross-functional projects, effectively balancing multiple priorities while delivering high-quality results within established timelines.
- Exceptional written, verbal, and presentation skills, with the ability to influence stakeholders, facilitate technical discussions, and communicate complex concepts with clarity and urgency.
- Demonstrated ability to build trusted partnerships and influence cross-functional teams without formal authority to drive alignment and achieve business objectives.
What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.careers.amgen.comIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadlineAmgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
SponsorshipSponsorship for this role is not guaranteed.
