Job Title:Sr. Purchase to Pay (P2P) Engagement & Governance Specialist
Requisition ID:R028058
Job Description:Job Title: Sr. P2P Engagement & Governance Specialist
Reporting To: Sr. Manager, P2P Governance and Engagement
Department: Purchase to Pay (P2P) / Finance Operations
Location: Remote
Your MissionAre you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? Do you want to impact the Purchase to Pay industry and the direction of Purchase to Pay within Microsoft/ABK?
The vision for ABK Purchase to Pay (P2P) at Microsoft is to provide frictionless end to end payment and calculation solutions that seek to reduce user time, allow our operations to scale, and move beyond being a cost center for the company. ABK P2P team manages approximately $3B of supplier payments annually. P2P operations are outsourced as managed service and the environment is rapidly transforming and expanding.
The Senior P2P Engagement & Governance Specialist is responsible for end-end P2P operations within their functional area of expertise, ensuring best practices apply. This role requires engagement with Sr. stakeholders, Finance, Compliance, Procurement, Treasury and our Business Process Outsource partner. The optimal candidate should demonstrate excellent communication skills, thought-leadership capability, knowledge of industry best practices, ability to identify areas of improvement, proactively implement and lead change initiatives, strong collaboration skills, the ability to influence others and proven working experience in managing complex P2P and Accounts Payable processes in a fast-paced business environment.
What you bring to the tablePriorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:
- Govern outsourced P2P operations by monitoring KPIs, SLAs, and service delivery performance to ensure accountability and operational excellence
- Drive continuous improvement initiatives by identifying process inefficiencies, conducting root cause analysis, and implementing scalable solutions
- Partner with Finance, Procurement, Treasury, Compliance, and business stakeholders to ensure alignment of P2P operations with enterprise objectives
- Build and maintain strong controls environments while ensuring adherence to policies, procedures, and audit requirements
- Influence cross-functional partners and managed service providers to deliver against agreed operational outcomes without direct authority
- Develop and deliver training programs to business groups to improve understanding and adoption of P2P processes
- Monitor system performance and communication channels to ensure smooth end-to-end invoice and payment processing
- Lead or contribute to cross-functional process improvement initiatives and transformation projects
Minimum RequirementsExperience- 4+ years of experience in business operations, finance operations, process management, program management, or process improvement
- Experience working within a Purchase-to-Pay (P2P) and/or Accounts Payable environment
- Proven experience managing or partnering with outsourced service providers or managed services
- Demonstrated experience in process improvement, operational governance, or workflow design
Knowledge & Skills- Bachelor's degree in Business, Finance, or related field (or equivalent experience)
- Strong understanding of end-to-end P2P / AP processes and operational controls
- Proficiency in PowerPoint and ability to develop executive-level presentations
- Experience with data-driven decision-making and cross-functional communication
Key Attributes- Strong communicator with ability to influence across all levels of the organization
- Comfortable working in ambiguous, fast-changing environments
- Strong problem solver with ability to balance detail orientation and big-picture thinking
- Highly collaborative with strong stakeholder management skills
Extra Points Experience- Experience leading or supporting large-scale process transformation or global operational programs
- Experience working in complex, multi-stakeholder enterprise environments
- Prior experience in gaming, tech, or global entertainment companies
Knowledge & Skills- Six Sigma certification or formal process improvement training
- Familiarity with ERP systems and P2P tools/platforms
- Project management certification or formal project delivery experience
Key Attributes- Strong bias toward operational excellence and continuous improvement
- Proven ability to build trust and drive alignment across diverse stakeholders
RewardsWe provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the U.S., the standard base pay range for this role is $65,790.00 - $121,728.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
