The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
Key job responsibilities
As an experienced services sales professional, you will be responsible for:
• Leading business development efforts by engaging customers and driving high-value engagements
• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
• Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
• Advocating for customers while balancing AWS business objectives
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
BASIC QUALIFICATIONS
- Experience with sales targets, business development, and driving customer satisfaction
- Experience with cloud technologies and IT strategies
- 8+ years of technology sales or account management experience
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
PREFERRED QUALIFICATIONS
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses
- Experience in the Gaming or ISV Industries
- Experience with communication, presentation, and negotiation
- Experience building and maintaining C-level client relationships
- Knowledge of AWS services
- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 157,100.00 - 212,600.00 USD annually
USA, CA, Santa Monica - 142,800.00 - 193,200.00 USD annually
USA, GA, Atlanta - 142,800.00 - 193,200.00 USD annually
USA, IL, Arlington Heights - 142,800.00 - 193,200.00 USD annually
USA, NY, New York - 157,100.00 - 212,600.00 USD annually
USA, WA, Bellevue - 142,800.00 - 193,200.00 USD annually
