As a Senior UX Designer focused on the visual experience for millions of fans worldwide, you'll own large, complex design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight customers across our suite of surfaces. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full product suite feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Success in this role requires strong craft, critical and inventive thinking, clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus.
Key job responsibilities
• Own complex visual design projects end to end, from customer research and early concept through evaluation and delivery, effectively communicating design strategies and interaction behaviors throughout the process.
• Develop high-level customer experience strategy for both the near and long term, navigating ambiguity and bringing clarity to design decision-making through your work.
• Partner closely with other designers across Amazon Music to elevate the craft and raise the quality bar for what we ship.
• Develop and refine visual design, IA, and interaction patterns that drive coherence within each surface and across our full suite of experiences, leveraging customer research and frameworks like Jobs to Be Done.
• Contribute to and evolve a central design system and its application across touch, mouse & keyboard, and remote-specific features.
• Work with cross-functional teams, including product, engineering, research, data analysis, and conversation design, to define requirements, assess features, and optimize experiences.
• Present design work to the UX team, product team, engineering team, leaders, and partner organizations for review and feedback.
• Proactively manage your own work queue, time, and expectations, communicating needs and tradeoffs when priorities shift.
A day in the life
You will own large, complex visual design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight millions of fans worldwide. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full suite of experiences feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Working from high-level requirements, you'll define design flows, interactions, and content strategies in collaboration with business leaders, engineers, and product managers. To be successful, you must be a strong craftsperson and critical, inventive thinker with clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus.
BASIC QUALIFICATIONS
- 8+ years of design experience
- Have an available online portfolio
- 5+ years of experience in UX design for consumer facing products
- Degree in UX Design, Animation, Fine Arts, Cognitive Psychology, HCI, or related field
PREFERRED QUALIFICATIONS
- Experience leading complex, multi-platform design projects (mobile, desktop, TV) that span multiple disciplines and departments, navigating ambiguity while managing your own work, timelines, and tradeoffs independently
- Experience directly contributing to design system frameworks and defining visual, IA, and interaction patterns that scale across a product suite
- Experience designing for LLM-enabled, AI-driven, or multimodal customer experiences, with proficiency in industry-standard design tools (e.g., Figma) and AI-assisted prototyping methods
- Experience integrating qualitative and quantitative data into design decisions and iterations, including conducting usability studies, user research, and journey mapping
- Proven ability to present strategic design rationale clearly and persuasively to senior stakeholders across product, engineering, and business teams
- Relentless desire for innovation, balanced with business needs and customer expectations, and a deep passion for defining the future of audio entertainment experiences
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 137,800.00 - 186,400.00 USD annually
USA, CA, San Francisco - 151,600.00 - 205,000.00 USD annually
