Opportunity DetailsOn Assignment
Sr. Medical Information ManagerMalvern, Pennsylvania
Job Title: Manager / Senior Manager, Medical Information
Location: Malvern, PA (Hybrid - Minimum 3 days on-site per week required)
About the Role We are seeking an experienced Manager or Senior Manager, Medical Information to join our Global Medical Information team. In this role, you will play a key part in ensuring the accurate, compliant, and timely delivery of medical and scientific information regarding our products to healthcare professionals and consumers worldwide.
This is a high-impact position where you will develop and maintain medical information content, manage escalated inquiries, and provide medical review expertise for promotional and non-promotional materials. You will serve as a subject matter expert and collaborate closely with cross-functional teams across Medical Affairs, Regulatory, Pharmacovigilance, Clinical Development, and Commercial.
Key Responsibilities- Develop, maintain, and continuously improve a global library of medical information content, including Standard Response Letters (SRLs), FAQs, and other response documents
- Build and manage a comprehensive database of published literature, presentations, and posters to support medical inquiry responses
- Serve as the escalation point for complex medical information inquiries received by global and regional call centers
- Provide expert medical review and approval of promotional and non-promotional materials
- Act as a subject matter expert for assigned products and therapeutic areas, ensuring high-quality, compliant medical information support across pre-launch, launch, and post-launch phases
- Partner with Medical Affairs, Regulatory Affairs, Pharmacovigilance, Clinical Development, Commercial, Legal, and external vendors to support medical information operations
- Drive continuous improvement initiatives and contribute to the evolution of global medical information processes and systems
Requirements Required Qualifications:
- PharmD or Registered Pharmacist strongly preferred
- Minimum of 3-5 years of relevant experience in Medical Information or a related function within the pharmaceutical or biotechnology industry
- Proven experience authoring, updating, and managing Standard Response Letters (SRLs), FAQs, and other medical information materials
- Strong experience with promotional and non-promotional material review; candidates who have led promotional review discussions or meetings are highly preferred
- Excellent scientific writing, communication, and cross-functional collaboration skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications:
- Therapeutic area experience in Urology, Orthopedics, or Immunology
- Experience supporting global medical information operations or call center inquiry management
- Demonstrated contribution to process improvement initiatives within Medical Information
