In this role, you'll set the standard for excellence - building scalable processes, growing talent, and partnering with Sales Leadership to elevate seller productivity and customer experience. If you're energized by transformation, motivated by results, and committed to developing high-performing teams in a fast-moving media environment, this is your opportunity to make a lasting impact.
WHAT YOU'LL DO:- Establish clear performance expectations, accountability measures, and service standards to ensure consistent execution.
- Oversee staffing, workload balancing, and resource allocation to maximize team efficiency and seller support.
- Create and lead training, onboarding, and professional development programs that build media sales and systems expertise.
- Foster a culture of collaboration, continuous improvement, customer service, and ongoing learning.
- Serve as a change leader by guiding teams through evolving business priorities, technologies, and transformation initiatives.
- Partner with Sales Leadership to improve seller productivity, customer experience, and revenue-generating effectiveness.
- Use KPIs, productivity metrics, and data insights to monitor performance, identify risks, and drive continuous improvement.
- Collaborate cross-functionally to influence decisions, support enterprise initiatives, and enhance processes, systems, and organizational effectiveness.
WHAT YOU'LL NEED:- BS/BA in related discipline preferred or equivalent years of experience
- Generally, 7+ years of experience in related field preferred
- Prior managerial experience preferred
WHAT YOU'LL BRING:- Track record of building scalable processes, developing talent, and driving operational excellence
- Deep understanding of linear and digital media sales operations, advertising workflows, and customer support processes
- Strong leadership, coaching, and talent development capabilities
- Expertise in change management and organizational effectiveness
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- Ability to influence across functions and levels of the organization
- Experience working within complex, fast-paced, and evolving business environments
#LI-SM2 #LI-RemoteIf you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
