Job Req ID: 28891
Job Summary:
The Sr. Manager, Solution Management is responsible for the Liquid cooling solution product planning, inventory monitoring, component status auditing, and execution throughout the product life cycle, including promotion, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, purchasing, CM, vendors, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The candidate's job also includes ensuring that the product supports the company's overall strategy and goals.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Execute in-depth research about customer applications and provide feedback to engineering teams on how to optimize products
• Manage products through their entire lifecycle until product EOL
• Create product roadmaps and develop strategies for successful product deployments based on deep understanding of customer requirements
• Coordinate operational activities from product kick-off to product launch; Ensure TTM launches with strong project management skills
• Drive product quality improvement during design and manufacturing stages
• Create positioning statements, marketing and sales training materials, product specifications
• Present training materials to internal sales force as well as externally
• Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop ecosystem with partners in the industry
• Drive technical issues to closure by arranging resources and engaging with other engineering teams to duplicate and debug
• Serve as third level technical support and provide pre/post-sales support
• Manage critical support situations
Qualifications:
• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering preferred
• 12+ years of engineering experience preferred
• Linux expertise a plus
• Excellent knowledge of server systems, PC systems, and computer peripherals is required
• Strong initiative and ability to work in a self-directed environment
• Effective organization and planning skills
• Demonstrated experience working in cross-functional organizations
• Creative thinker, to develop new strategies and solutions
• Ability to lead extended teams and meet deadlines
• Strong understanding of market trends and customer needs
• Strong analytical, negotiation and problem solving skills
• Solid communications skills, both verbal and written
• Ability to travel up to 15% of the time
Salary Range
$200,000 - $235,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
