DescriptionThe Senior Manager of Insurance & Risk Management is responsible for overseeing credit and risk management activities across both HQCA and HES America. This position will lead the companies' lending and credit evaluation processes, including assessing customers' creditworthiness, reviewing and approving or rejecting credit requests, establishing credit limits and payment terms, and developing and maintaining credit scoring and risk assessment models.
The Senior Manager of Insurance & Risk Management will ensure consistent credit and risk management practices across both organizations while balancing financial risk exposure with the commercial needs of the businesses.
Responsibilities: - Conduct research and assessment of clients' creditworthiness across both HQCA and HES America.
- Develop and maintain credit scoring models and risk assessment methodologies to forecast credit exposure accurately across both businesses.
- Review and make decisions on credit requests, considering customer credibility, potential revenue, financial exposure, and risk, in partnership with the respective Sales Teams.
- Establish and maintain consistent credit approval standards, credit limits, and payment terms across HQCA and HES America, while accounting for the specific commercial needs of each business.
- Supervise and maintain the quality and accuracy of customer data within system-generated aging reports and Customer Master Records across both organizations.
- Monitor overall accounts receivable and credit exposure across HQCA and HES America, identifying trends, concentrations, and higher-risk accounts requiring escalation or mitigation.
- Manage accounts placed for third-party collection action and recommend bad debt write-offs when necessary.
- Liaise with credit insurance companies to assess customer risk, optimize coverage, and develop appropriate strategies to mitigate credit exposure.
- Organize and oversee customer meetings, as needed, to assess financial condition, business operations, payment risk, and overall creditworthiness.
- Maintain records of credit applications and work with customers and internal stakeholders to manage overdue accounts receivable.
- Partner with relevant teams, including Sales, Finance, Accounting, Treasury, and Legal, on bankruptcy matters, UCC filings, collections, and other financial or credit-related issues.
- Develop, review, implement, and periodically update credit policies, procedures, and controls to ensure consistent risk management practices across HQCA and HES America.
- Provide consolidated credit-risk reporting and recommendations to senior leadership regarding customer exposure, aging, bad debt risk, and other material credit concerns across both businesses.
- Perform other duties as assigned by the Head of Corporate Finance.
Required Qualifications: - Bachelor's degree in accounting or a related field.
- Minimum of 10 years of risk management experience (B2C and B2B).
- Solid understanding of lending procedures.
- Previous experience in a multinational company is preferred.
- Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
- Strong, self-motivated team player.
- Proficient in Microsoft Office suite, including Excel, Word, and Outlook.
Compensation: In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:
- Zone 1 (Bay Area, NYC): $186,500 - $233,100
- Zone 2 (CA, NJ, NY): $169,500 - $211,900
- Zone 3 (All others): $154,100 - $192,600
The applicable salary range is based on the employee's primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.
This position requires the ability to perform the essential functions of the position, with or without reasonable accommodation. Periodic travel and site visits may be required.
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.
*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
