Job DescriptionHilton Grand Vacations is seeking a dynamic and results-oriented
Senior In-House Marketing Manager I to lead and inspire a high-performing marketing team at
The Fountains Resort in Orlando. This leadership role is responsible for driving tour production, enhancing the owner and guest experience, developing top talent, and executing strategic marketing initiatives that contribute to the overall success of the resort.
The ideal candidate is a proven leader with a strong background in timeshare marketing, team development, and operational excellence. They thrive in a fast-paced environment, are passionate about coaching others, and have a track record of consistently exceeding performance goals.
Schedule DetailsThis position requires a flexible schedule, including evenings, weekends, and holidays based on business needs.
As a Senior In-House Marketing Manager I, You Will Be Responsible For:- Providing overall leadership, direction, and support for Hilton Grand Vacations' in-house marketing programs, processes, and Team Members at the resort level.
- Driving tour production and lead generation strategies to achieve site-level performance goals.
- Developing, implementing, and optimizing creative marketing initiatives that enhance tour flow, improve sales efficiency, and elevate the guest experience.
- Recruiting, training, coaching, and developing In-House Marketing Representatives and leadership talent.
- Monitoring key performance indicators and leveraging data-driven insights to improve operational performance and team productivity.
- Partnering closely with Sales Leadership to ensure effective tour management and seamless communication regarding programs, initiatives, procedures, and business objectives.
- Overseeing daily marketing operations while fostering a positive, engaging, and performance-driven culture.
- Ensuring compliance with company policies, procedures, and applicable regulations.
- Collaborating with Resort Operations, Support Services, and cross-functional teams to deliver exceptional owner and guest experiences.
- Supporting additional departmental initiatives and projects as assigned by the Director of Marketing.
Minimum Qualifications- High School Diploma or GED equivalent.
- Minimum of 3 years of timeshare marketing leadership or management experience.
- Demonstrated success leading, coaching, and developing high-performing teams.
- Strong communication, interpersonal, and motivational skills.
- Proven ability to drive results and consistently exceed performance objectives.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to build strong partnerships and influence stakeholders across departments.
- Flexible schedule with the ability to work evenings, weekends, and holidays as business needs require.
Preferred Qualifications- Associate's or Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
- 5+ years of timeshare marketing and/or sales experience.
- Previous experience leading in-house marketing operations within a vacation ownership or hospitality environment.
- Demonstrated ability to implement site-level initiatives, programs, and process improvements.
- Consistent record of exceeding business performance goals and developing future leaders.
