Strong analytical, financial, and presentation skills
Excellent communication skills - both written and oral
Responsibilities
Manage the customer experience throughout the delivery phase of the project
Ensure that customer communication is seamless
Manage the delivery of our solutions from contract to cash
Partner with the Installations team to ensure tight coordination across multiple projects
Work across the organization to remove roadblocks for project completion
Create and maintain an easy to understand progress report structure
Benefits
Opportunities for significant impact on company success
Cross-functional collaboration with multiple departments
Professional development opportunities in a customer-centric role
Full Job Description
Job Description: Sr. Manager, Client Delivery
This customer facing role will work cross-functionally and collaboratively with Bloom's Sales, Marketing, Engineering, Regulatory, Legal, Installations, and Finance teams to ensure we deliver our solutions with a high level of predictability and customer satisfaction. This position will have the opportunity to make a significant impact on the company's success.
Location: San Jose, CA
Role and Responsibilities
Manage the customer experience throughout the delivery phase of the project
Ensure that customer communication is seamless
Manage the delivery of our solutions from contract to cash and ensure we hit revenue targets
Partner with the Installations team to ensure tight coordination across multiple projects
Partner with the Project Finance team to ensure financing aligns with customer and internal goals
Work across the organization and with customers to remove roadblocks for project completion
Create and maintain an easy to understand progress report structure and escalation process
Partner with Sales and Marketing on expanded opportunities with customers
Skills and Experience:
10+ years of relevant work experience
Bachelor's degree required, MBA preferred
Strong program management skills
Strong analytical, financial, and presentation skills
Strong interpersonal skills with the ability to influence others
Excellent communication skills - both written and oral
Creative problem-solving and ability to work with ambiguity
Ability to take complicated technical concepts and translate to a general audience in a compelling, succinct manner
Salary Ranges: $149,200.00 - $214,800.00
About Bloom Energy
Bloom Energy is a provider of solid oxide fuel cell technology. The company's fuel cells generate electricity through an electrochemical process without combustion, producing less greenhouse gas emissions than traditional power generation methods. Bloom Energy's fuel cells are used in a variety of applications, including data centers, hospitals, and manufacturing facilities. The company was founded in 2001 and is headquartered in San Jose, California.
