Job Description:Job SummaryJoining a global IT team and reporting to IT Director, this is a key role to support 300+ world-wide ERP system users with focus on US and EU users in Finances and Sales & Marketing. Major responsibilities include system technical issue resolution through effective vendor management, conduct or facilitate users trainings, manage users access and profile configurations, co-manage process automation and/or efficiency improvement projects, support and manage IT audits (SOX). This role also helps manage system integration, and user business requirements definition with other Managers.
Key Responsibilities- Work as point-of-contact for ERP system users in the US and Europe to solve system issues ranging from system access configuration to reports generation, and user training.
- Work as point of contact for ERP vendor to manage technical issue resolution, system updates
- Respond and manage daily user issues in using ERP system, responsible for ERP system maintenance and updates, and user access and security updates.
- Help identify opportunities to improve operations through better and more use of ERP system or its integration.
- Study and adopt best practice for data accuracy, security and governance for the ERP system.
- Well manage data imports and reporting within or using other tools (i.e. Power BI).
- Take users inputs to analyze and translate them into system configurations and solutions plans.
- Diagnose and resolve system issues to maintain operational continuity and performance.
Skills and Qualifications- BSc in Computer Science or a related discipline. Experience with IFS ERP is a plus.
- 5 to 15 years of hands-on experience with ERP, CRM, or other IT systems with users in Finance, Manufacturing or Distribution, or Supply Chain.
- Experienced in ERP-enabled business processes in Finance, Supply Chain, Manufacturing etc.
- Experienced in DB administration, data analysis, scripting or system integration.
- Proficient in SQL, working knowledge of Oracle and Microsoft SQL Server DB.
- Excellent communication, coordination and project management skills.
- IT experience in high-tech or Semiconductor industry is a plus.
LocationMPS offers a comprehensive benefits package. We provide health care coverage, dental and vision, and life and disability protection. Employees in sales positions may be eligible for our sales incentive bonuses. Employees in certain positions may be eligible for stock compensation. For more information on MPS' benefits please view our company website at www.monolithicpower.com.
Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The base salary range for this position in California is $120,000 - $150,000.
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