Job Description
Role Overview
This role owns the tools, reporting and process infrastructure used by the West Elm Inventory Management teams across forecasting, Open to Buy, Investment Review, newness planning, reorders, AI adoption and planner support. The role keeps the current business running, improves user trust in the system outputs and helps translate system strategy into usable process for planners and managers.
The right candidate is both analytical and operational. They can validate data, diagnose process breaks, maintain System and Excel-based tools, train users and partner with Inventory Strategy, Planning, Merchandising, Distribution, Tech and cross-brand teams during the transition to future planning systems or processes.
Essential Functions
• Own and maintain the reporting tools, dashboards and planning templates used by the Inventory Management team across forecasting, open-to-buy, seasonal planning, product launches, reorders, promotions and excess inventory
• Ensure recurring business processes run accurately by refreshing data, validating formulas, checking outputs and preparing reports for planner, manager and leadership use
• Support monthly planning and forecast review processes by building clear views of demand, sales, receipts, inventory, margin, channel mix, risk and opportunity
• Validate data across planning systems, reporting platforms and source files to ensure business teams are working from accurate and consistent information
• Troubleshoot system, reporting and process issues, then partner with technology teams and business users on fixes, testing, enhancements and post-release validation
• Improve replenishment and reorder processes by supporting order recommendations, inventory flow logic, vendor constraints, location splits, order uploads and exception reporting
• Support seasonal and investment planning by maintaining planning templates, validating product counts, reviewing demand adjustments and ensuring clean handoffs between process steps
• Build standardized reporting views that reduce manual work and help users quickly identify business risks, opportunities and data quality issues
• Maintain documentation, process calendars, file version control, training materials and user-facing resources for recurring planning workflows
• Train planners and managers through practical documentation, short training sessions, troubleshooting guides and one-on-one support
• Gather user feedback, manage a prioritized tools backlog and recommend process improvements that reduce manual work, improve speed and increase trust in system outputs
• Drive AI adoption by helping manage internal AI tools, prompt libraries, process documentation, user access, training and practical workflow use cases
• Translate complex system logic into clear business guidance for non-technical users and connect day-to-day process improvements to broader inventory strategy and future-system readiness
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series
This role is not eligible for relocation assistance.
The expected starting pay range for this position is $86,400 - $101,500. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
