4-6 years of experience in Revenue Operations, preferably at a high-growth start-up
Direct, hands-on experience with HubSpot (required)
Familiarity with LLM Coworking tools and a desire to enhance productivity
Experience collaborating with Sales, Marketing, and CX teams
Knowledge of marketing campaigns, attribution tracking, and lead lifecycle management
Strong communication skills for engaging with senior stakeholders
Proactive problem-solving mindset
Ability to work from the NYC office 4 days per week
Responsibilities
Administer HubSpot and GTM tools, leading vendor evaluations and migrations
Own pipeline reporting and forecasting to ensure leadership trusts the numbers
Maintain clean and enriched CRM records for high-quality prospecting data
Identify and resolve inefficiencies and Rep blockers using AI and automation
Lead cross-functional initiatives with Sales, Marketing, CX, and Finance, driving adoption through training
Benefits
Outsized impact as an early employee shaping the company and user experience
Meaningful work helping children with autism
Fast-paced environment with substantive challenges
Competitive salary and equity
Healthcare, dental, and vision benefits
Full Job Description
What You'll Be Doing
As RevOps Manager, you'll turn our deep industry focus into predictable growth by making sure every tool, process, and piece of data helps Sales, Marketing, and CX win and keep the right customers.
Reporting to the Head of RevOps, you'll administer our revenue tech stack (Sales, Marketing, and CX tools), keep our CRM records enriched so Reps have high-quality prospecting data, and partner closely with senior-level stakeholders on revenue initiatives. You'll work hand-in-hand with our VPs of Marketing and Sales on the GTM lifecycle, and with our Head of CX on our increasingly sophisticated support, retention, and expansion motions.
Scope of the Role
Revenue Tech Stack: Administer HubSpot and our GTM tools (Gong, Nooks, Clay) and lead vendor evaluations and migrations, scaling the stack without adding tech debt. Be the first responder when a platform issue disrupts the team.
Reporting & Forecasting: Own pipeline reporting and the forecast so leadership trusts the numbers.
Data Quality: Keep CRM records clean and enriched so Reps have high-quality prospecting data.
Process & Automation: Spot inefficiencies and Rep blockers before they become critical, and fix them, often with AI and automation.
Cross-Functional Partnership: Act as systems lead on cross-functional initiatives with Sales, Marketing, CX, and Finance, and drive adoption through training and documentation.
What You'll Bring
4-6 years of experience in Revenue Operations, preferably at a high-growth start-up
Direct, hands-on experience with HubSpot (required)
Familiarity with LLM Coworking tools and Skills and a hunger to find new ways to improve your productivity through their utilization (Claude preferred)
Experience working cross-functionally with Sales, Marketing, and CX teams.
Experience with marketing campaigns, attribution tracking, and lead lifecycle management
Strong communication skills, including working with senior-level stakeholders to understand, synthesize, and solve problems
A proactive mindset-you spot problems before anyone asks and drive them to resolution
Ability to work from our NYC office 4 days per week
Why Passage Health?
Outsized impact-as an early employee, your work will shape both the company and our users' experience
Meaningful work using your skills to help children with autism
A fast-paced environment full of substantive challenges
