As a Senior Industrial Engineer for Robotics Manufacturing & Operational Excellence, you will define and lead the next generation of manufacturing operating systems across Amazon Robotics' production sites. This is not a traditional industrial engineering role - you will merge deep technical expertise in factory operations and lean systems with strategic continuous improvement leadership, serving as the architect of our Operational Excellence operating model and the driving force behind a culture of relentless improvement.
You will lead an Operational Excellence Council, work with and coach a team of Industrial and CI engineers, and champion digital lean practices that transform how we manufacture robotics at scale. If you thrive at the intersection of systems thinking, change leadership, and manufacturing innovation - and want to shape the future of robotics production - this role is for you.
Key job responsibilities
- Lead the design, deployment, and governance of the Operational Excellence Operating System across manufacturing sites, integrating daily management, standard work, visual management, and tiered accountability structures.
- Champion continuous improvement as a cultural transformation - acting as a change agent who partners with site leaders and managers to adopt and sustain new best practices, behaviors, and mindsets across the workforce.
- Establish and lead an Operational Excellence Council with a team of Industrial and CI engineers, setting strategic direction, prioritizing improvement initiatives, and ensuring alignment to business objectives.
- Drive digital lean transformation by leveraging data analytics, digital tools, and connected systems to enable real-time performance visibility, predictive insights, and automated waste identification across production operations.
- Design and optimize manufacturing systems including process workflows, facility layouts, production line balancing, material flow, and capacity planning to maximize throughput, quality, and space utilization.
- Develop and deploy the CI roadmap - facilitating kaizen events, value stream mapping, A3 problem solving, and structured improvement projects that deliver measurable impact to safety, quality, delivery, and cost (SQDC) metrics.
A day in the life
You start your day reviewing real-time production performance dashboards, identifying emerging trends and opportunities. You participate in a tiered daily management review with site leadership, coaching managers on root cause thinking and countermeasure development. Mid-morning, you lead a cross-functional kaizen event focused on reducing changeover time for a new product introduction line.
In the afternoon, you work with your team of CI engineers to refine the digital lean roadmap - evaluating new tools for automated time studies and digital standard work. You close the day preparing a strategic update for the Operational Excellence Council, synthesizing improvement results and proposing the next quarter's priority initiatives. Throughout, you are on the floor - observing, coaching, and reinforcing the behaviors that build a sustainable improvement culture.
About the team
The Robotics Manufacturing & Technical Operations (RMTO) organization is Amazon Robotics' manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon's global network. Our operation works cross-functionally with Hardware Engineering, Supply Chain, Quality, and Program Management teams to deliver products that directly enable Amazon's customer promise.
Our team is building a world-class manufacturing operating system grounded in digital lean principles, data-driven decision making, and continuous improvement culture. We are scaling rapidly, introducing new products, and transforming our production systems to meet the demands of a growing robotics portfolio.
BASIC QUALIFICATIONS
- 5+ years of specialty (with progressive responsibility) experience
- Bachelor's degree in Engineering or a foreign equivalent
- Experience with complex MHE and packaging lines or process design based on Lean Manufacturing or Toyota Manufacturing System
- Experience leading engineering design projects and interacting with cross-functional teams
- Experience developing and deploying an operating system or management system framework (e.g., tiered daily management, leader standard work, visual management, KPI governance).
PREFERRED QUALIFICATIONS
- Master's degree in Engineering (any domain), Operations, Business Administration, or a related field
- Experience in management of engineering design projects
- Lean-Six Sigma Black Belt certification
- Experience with digital lean tools and Industry 4.0 technologies including IoT-enabled performance monitoring, digital standard work platforms, automated time study tools, or manufacturing execution systems (MES).
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, North Reading - 132,100.00 - 178,800.00 USD annually
USA, MA, Westboro - 132,100.00 - 178,800.00 USD annually
