8+ years of experience as a Business Systems Analyst in software development, preferably in financial services or FINTECH
3+ years of experience in institutional payments processing solutions
Strong skills in analyzing and documenting RESTful API integrations
Experience with relational databases and SQL queries
Proven experience in Agile methodologies, including Scrum and Kanban
Ability to produce clear and testable requirements using BPMN or UML techniques
Familiarity with AI tools and their application in business processes
Responsibilities
Plan and facilitate requirements elicitation sessions with stakeholders to define business objectives and requirements
Research and analyze business needs and recommend effective technology solutions
Create process flows, wireframes, and mock-ups to validate requirements and communicate solutions
Collaborate with developers and QA teams to clarify requirements and support testing
Enhance knowledge of industry trends and analytical tools for effective solution delivery
Build relationships with stakeholders to align priorities and resolve conflicts
Prepare and communicate delivery updates summarizing project progress and risks
Maintain requirements documentation ensuring traceability from objectives to outcomes
Coach and mentor junior team members and promote best practices in analysis
Benefits
Growth and opportunity with a focus on internal promotions
Strong company culture
Comprehensive vacation package
Group health and dental benefits
Group RRSP program
Support for new parents
Commitment to a diverse and inclusive workplace
Full Job Description
Responsibilities
Plan and facilitate business and systems requirements elicitation sessions with business stakeholders, product owners, architects and engineering teams to define business objectives, scope, functional and non-functional requirements, assumptions, constraints and measurable outcomes
Research and analyze business needs, current-state processes, system capabilities and solution options; assess feasibility, risks, dependencies and trade-offs; and recommend effective technology solutions in collaboration with business subject matter experts and technology partners
Create process flows, journey maps, context diagrams, data models, wireframes and mock-ups to validate requirements, communicate solution behaviour and align business and technology stakeholders
Partner with developers and quality assurance teams throughout solution development by clarifying requirements, refining acceptance criteria, reviewing test coverage, supporting defect triage and coordinating business readiness and user acceptance testing, as needed
Continuously enhance knowledge and expertise in own area and keep current with leading-edge trends and develop expertise in applications, infrastructure, analytical tools and techniques that can contribute to effective solution development and delivery
Build trusted working relationships with business and technology stakeholders, facilitate alignment across competing priorities, influence decisions using evidence and resolve requirements, scope and solution conflicts constructively
Prepare and communicate periodic delivery updates that summarize progress, requirements status, key decisions, risks, issues, dependencies and recommended actions for business and technology stakeholders
Create, baseline and maintain requirements and domain documentation in the repository, ensuring traceability from business objectives through solution requirements, user stories, acceptance criteria, test coverage and implemented outcomes for the assigned system domain
Coach and mentor new and junior team members, conduct peer reviews of analysis artifacts and promote consistent application of business systems analysis standards, templates and best practices
Adhere to department and team delivery standards; contribute to backlog refinement, estimation, release and implementation planning; monitor relevant team KPIs; and lead retrospectives and process improvements that increase requirements quality and delivery effectiveness
Requirements
Minimum 8+ years of professional experience as Business Systems Analyst for software development in related industry (financial services, payments, lending, or FINTECH)
Minimum 3+ years of proven work experience in institutional payments processing solutions, products or projects - must be able to provide references (if requested)
Strong ability to analyze and document RESTful API integrations, including business use cases, interface contracts, request and response payloads, authentication, validation rules, error handling, status codes, versioning and service-level requirements
Experience with relational databases, data models and SQL queries, including source-to-target mapping, data profiling, reconciliation, lineage analysis and validation of data quality and business rules
Proven experience across the software development life cycle and Agile delivery methodologies, including Scrum and Kanban, with demonstrated participation in backlog refinement, estimation, sprint and release planning, dependency management and production implementation activities
Demonstrated ability to produce clear, complete and testable requirements, including business requirements, functional and non-functional requirements, user stories, acceptance criteria, business rules, use cases, process flows and visual models using appropriate BPMN or UML techniques
Demonstrate ability to utilize AI tools, agentic AI, various LLMs and their capabilities - be able to discuss AI solution examples applied in former workplaces or personally
Excellent analytical, problem-solving and documentation skills with strong attention to detail
Experienced in mapping business process flow, creating wireframes, mock-ups and diagrams
Past work experience with finance accounting solutions is an asset
Experience using generative AI tools (e.g., ChatGPT, Claude, Copilot) is an asset
Ability to integrate or adopt AI tools in day-to-day tasks
Benefits to Joining Propel
Growth and opportunity - we pride ourselves on promoting from within
Incredible company culture
Competitive salary and health benefits
Comprehensive vacation package
Group health and dental benefits
Group RRSP program
Support for new parents
Diverse and inclusive workplace
Salary Range
$100,000 - $130,000
Final compensation is determined by market conditions, location, and the candidate's experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.
This posting is for an existing vacancy within our organization.
