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General SummaryUnder the direction of Digital Technology Management, the Sr. Business Systems Analyst is responsible for the daily operations of Kia North America business-to-business (B2B) enterprise systems including employee, dealer and consumer facing systems. This role serves as a key liaison between business stakeholders, technology teams, and external service providers to drive enterprise solutions that align with organizational objectives, improve operational efficiency, and enhance user experience.
The Sr Business Systems Analyst works closely with various business units and IT service providers to devise optimal solutions for various short-term and long-term enhancements, bug fixes, implement changes, and functional requirements to technical specifications. This position is a leading role in providing valuable insights for optimizing user experiences, leveraging best enterprise system practices, creating program governance, and guiding stakeholders through program innovation strategy, risk analysis, and systems integration.
The Sr. Business Systems Analyst position provides operational and functional administration of the enterprise systems to leverage efficiencies between systems and processes to support the evolving business needs of Kia North America regional initiatives. This leading role will be responsible for the development and delivery of business requirements, solution scope, testing, training, project management, business support, key performance indicators and data analysis for continuous process improvements.
Essential Duties and ResponsibilitiesPriority One - 30%Leads level 2 functional support for B2B enterprise systems and projects in support of company's short-term and long-term business strategy. Works with key business and IT stakeholders in implementing systems solutions and integrating best practices into technology platforms. Ensures overall health of the enterprise system to best support business operations, priorities, internal and external stakeholders.
Priority Two - 30%Lead discovery sessions; document business requirements, functional requirements, process flows, dataflows, user journeys, business rules, assumptions, dependencies, and acceptance criteria; translate business needs into actionable technical specifications and backlog items.
Priority Three - 25%Defines project requirements and lead business users through the project life cycle including scope definition, design review and User Acceptance Testing. Monitors project progress, resolve project issues, publish progress reports and recommend actions to remediate risks.
Priority Four - 15%Oversee the life cycle of changes to business systems and maintain detailed documentation. Drives ad-hoc data analysis and create reports for business users as required.
This list of essential responsibilities and duties is not exhaustive and may be supplemented and changed as necessary by management.
Qualifications/Education- Bachelor's degree or equivalent experience required.
- Advanced degree and/or certification(s) in Business Analysis, Project Management, Information Technology or Digital Transformation preferred.
- Experience in supporting internal stakeholders and business processes is required.
Job Requirement- Minimum of 5-7 years of progressive Business Systems Analysis experience is required.
- Must be proactive, self-motivated, and lead team to multiple concurrent solutions.
- Prior experience in vendor management and Purchase Order & billing management is beneficial.
- Must be able to manage competing priorities, resolve ambiguity, and drive progress in a cross-functional environment.
- Other duties as assigned.
Specialized Skills and Knowledge Required- Requires high-level organizational, planning, analytical, and technical skills.
- Excellent customer service ability and strong verbal and written communication skills
- Ability to assess systems support operations and lead process improvement.
- Ability to manage external vendors in the development and delivery of related products, programs, and services.
Competencies- Care for People
- Chase Excellence Every Day
- Dare to Push Boundaries
- Empower People to Act
- Move Further Together
Pay Range$89,936.24 - $121,409.23
Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.
Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
