Sr. Associate, IT Business Systems Analysis

As a Sr. Associate, IT Business Systems Analysis, you will support the Research & Development teams at our Fort Worth main campus. This role serves as a key IT business partner, primarily responsible for designing and implementing IT solutions that align with business needs. You will apply technical expertise and collaborate with cross-functional teams to deliver high-quality business systems. The ideal candidate will combine strong business analysis skills, R&D systems expertise, and a collaborative mindset to drive adoption, improve workflows, and support innovation within R&D in Fort Worth, TX. In this role, a typical day will include: Business Partnering & Stakeholder Engagement - Act as an IT business technology partner for assigned R&D teams and related R&D stakeholders, supporting day-to-day engagement, intake, prioritization, and follow-up for system needs, enhancements, and operational activity. - Partner with business stakeholders to understand process needs, document requirements, clarify business justification, and support alignment of requests to release plans and system capabilities. - Support effective communication between business teams, IT partners, quality/compliance teams, and vendors to ensure transparency on scope, timelines, risks, and dependencies. - Maintain strong working relationships with business leads, vendor resources, internal IT teams, and compliance partners to support continuous improvement and effective system operation. Business Systems Analysis - Gather, analyze, and translate business requirements into actionable IT solutions. - Identify opportunities to improve workflows, data integrity, and system utilization. - Support prioritization and delivery of enhancements aligned with business objectives. - Identify opportunities to improve workflows, system usability, data quality, reporting, and operational efficiency across business function(s) processes. - Work with IT stakeholders and vendor resources to clarify configuration needs, review proposed solutions, and support business acceptance of delivered capabilities. AI Enablement & Data Science Collaboration - Promote awareness and adoption of AI capabilities within the organization. - Partner with local analytics/data science teams to support AI use-case identification and development. - Help translate scientific workflows into opportunities for AI-driven insights and efficiencies Enterprise Application & Digital Enablement - Guide teams on effective use of enterprise and local applications, ensuring alignment with Alcon standards and governance. - Support integration of lab systems with broader enterprise and data platforms. - Advocate for scalable, compliant, and sustainable IT solutions. Support & Continuous Improvement - Provide day-to-day support ensuring minimal disruption to research activities. - Drive continuous improvement initiatives to enhance user experience, system performance, and operational efficiency. WHAT YOU'LL BRING TO ALCON: - Bachelor Degree or Equivalent years of directly related experience (or high school +11 yrs; Assoc.+6 yrs; M.S.+0 yrs). - The ability to fluently read, write, understand and communicate in English. - 2 years of Relevant Experience. - Strong skills in: o Requirement gathering and business process analysis o Stakeholder engagement and communication o Problem solving in complex, cross functional environments Preferred qualifications: - Hybrid background spanning IT and scientific environments - Experience in pharma, medical device, or regulated (GxP) environments - Exposure to: o R&D platforms and integrations (e.g., Veeva, AWS, etc.) supporting Clinical R&D and Product Safety. o AI & ML initiatives in scientific workflows o Collaboration with analytics/data science teams on use-case development o Strong business partnering and influencing skills o Ability to translate business and scientific needs into IT solutions o Proactive, solution-oriented mindset with a focus on execution o Ability to operate effectively within global teams o Commitment to continuous learning and innovation, particularly in AI and digital capabilities HOW YOU CAN THRIVE AT ALCON: - See your career like never before with focused growth and development opportunities. - Ideal role for someone aspiring to be a future manufacturing plant controller. - Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! - Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more! Alcon Careers See your impact at alcon.com.careers #LI-DNI ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker