Job DescriptionWe are seeking a highly analytical and strategic Senior Analyst to support our Strategic Supplier Partnerships function within Service Strategy & Operations. This role is responsible for developing and optimizing supplier partnership strategies that improve operational performance, cost efficiency, supply chain resiliency, and customer outcomes. The Senior Analyst serves as a subject matter expert in supplier management, leveraging advanced analytical expertise to influence business decisions and drive measurable enterprise impact.
This is a high-visibility role requiring advanced collaboration and influence across internal teams and external partners. Successful candidates will serve as a trusted advisor on supplier performance and strategy, lead cross-functional initiatives, mentor junior team members on supplier management practices, and drive continuous improvement efforts that deliver sustainable business value.
What's great about this role:- Partner closely with leaders across Supply Chain, Customer Experience, Finance, Legal, and other cross-functional teams to evaluate supplier performance, identify strategic opportunities, and lead initiatives that strengthen supplier capabilities and business outcomes.
- Apply advanced analytical techniques and market insights to solve complex supplier and operational challenges, translate findings into actionable recommendations, and drive implementation across multiple stakeholders.
- Balance competing priorities, influence decision-making, and align supplier strategies with broader organizational objectives.
- Lead complex sourcing and supplier selection initiatives, including RFP/RFQ processes.
- Develop supplier performance frameworks and scorecards.
- Identify opportunities to improve operational efficiency and service quality.
- Provide strategic recommendations to senior leaders.
- Oversee critical supplier relationships, evaluate risks and opportunities across the supplier ecosystem, and influence long-term supplier strategies that support business growth and operational excellence.
Qualifications- Bachelor's degree required; advanced degree in Supply Chain, Operations, Engineering, Economics, Statistics, Data Science, or a related field preferred.
- 5+ years of experience in supply chain, strategic sourcing, supplier management, consulting, operations, analytics, or related fields.
- Demonstrated expertise developing supplier strategies and managing complex supplier performance programs.
- Advanced analytical and problem-solving skills with the ability to assess complex business issues and develop strategic, data-driven solutions.
- Advanced proficiency in Excel, PowerPoint, and data visualization tools; SQL or other data querying and analytics experience preferred.
- Experience leading RFP/RFQ processes, supplier negotiations, supplier scorecard development, and performance management initiatives.
- Experience influencing cross-functional stakeholders and driving alignment on strategic supplier decisions.
- Knowledge of supply chain operations, service delivery models, supplier governance, and performance optimization methodologies.
- Experience working with OEMs, distributors, service providers, technician networks, or other large-scale supplier ecosystems preferred.
- Strong communication and presentation skills with the ability to effectively influence senior leadership and external partners.
You're Our Ideal Candidate If You:- Have deep expertise in supplier management, strategic sourcing, and operational performance improvement.
- Can translate complex data and market intelligence into business strategies and actionable recommendations.
- Enjoy leading cross-functional initiatives and influencing stakeholders across multiple levels of the organization.
- Are skilled at balancing competing priorities and navigating ambiguity to drive business outcomes.
- Act as a trusted advisor and subject matter expert within your functional area.
- Mentor and support the development of junior team members while fostering collaboration and knowledge sharing.
- Have a continuous improvement mindset and proactively identify opportunities to improve supplier performance and operational effectiveness.
- Understand how supplier strategies impact broader organizational objectives, customer experience, and financial performance.
- Are motivated by delivering sustainable business impact through strategic partnerships and operational excellence.
Additional InformationAt SquareTrade you'll have access to:
- Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
- Up to 4% company match into 401(k) and contributions into your company-sponsored pension
- $75/month budget to help prioritize your physical wellbeing
- $80/month stipend to subsidize connectivity costs
- Mental health resources including free 1:1 therapy, coaching sessions and digital resources
- Supportive leave policies
- Flexible Time Off Policy in addition to 9 Company Holidays
- Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires
- Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as team
- Various corporate perks and discounts
SquareTrade estimates the possible base compensation for this role, if hired in the U.S, to be in the range: $95K-$130K
