Zuora

Sr. Analyst, Revenue Operations and Analytics

Zuora$99K — $132K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role
  • Proficiency with Claude Code or comparable AI-assisted development/automation tools
  • Exceptional problem-solving skills with a results-driven approach
  • Experience with data modeling, machine learning algorithms, and data science techniques
  • Strong ability to work cross-functionally with diverse departments
  • Proven track record in managing analytic projects from inception to delivery
  • Understanding of sales processes and forecasting business methodologies

Responsibilities

  • Support GTM strategy by developing dashboards and reports that provide actionable insights
  • Build and maintain an effective forecasting framework with cross-functional collaboration
  • Document reusable definitions in markdown for team enablement
  • Conduct ad-hoc analysis to provide data-driven insights for critical business questions
  • Identify opportunities for growth within the GTM organization

Benefits

  • Competitive compensation and performance-based bonuses
  • Comprehensive medical, dental, and vision insurance
  • Generous flexible time off, including wellness days and year-end breaks
  • Paid parental leave for eligible employees
  • Learning & development stipend for ongoing growth opportunities
  • Charitable donation matching and volunteer opportunities
  • Mental wellbeing resources and support
Full Job Description
The Opportunity

Drive transparency, predictability, and insights to the organization through actionable GTM reporting and business intelligence at scale across all levels of the organization.

What You'll Achieve:
  • Support our GTM strategy through a portfolio of dashboards and reports that surface actionable insights
  • Build out a standardized and effective forecasting framework and review process with cross-functional teams
  • Maintain reusable definitions in markdown-based documentation and other shared knowledge assets to support team enablement and skill-building
  • Conduct ad-hoc analysis to answer critical business questions and deliver data-driven insights
  • Proactively identify opportunities to further fuel our GTM organization's growth


About You

Required Experience & Skills:
  • 4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role
  • Proficiency with Claude Code (Anthropic's agentic command-line coding tool), or comparable AI-assisted development/automation tools, to build and maintain reporting scripts, automate data pipelines, and accelerate ad hoc analysis
  • Exceptional problem-solving skills, with a solid ability to drive towards action and impact
  • Experience with data modeling, machine learning algorithms, and data science techniques
  • Motivation to work cross-functionally with various stakeholders, including Sales, Marketing, Engineering, and Finance
  • Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
  • Demonstrated ability to manage analytic projects from inception to delivery, including developing structured scalable solutions
  • Understanding of how sales models/sales processes work as well as sales forecasting business processes
  • Excellent written and verbal communication skills with strong attention to detail

Preferred Qualifications:
  • Champion AI-first approaches to analytics, reporting, and business intelligence
  • Experience in SaaS, subscription, consumption, or recurring revenue business models
  • Experience with forecasting, predictive analytics, and statistical modeling
  • Experience supporting CFO, CRO, or executive leadership teams

About the Team
  • Field Operations is the heartbeat of Zuora's tier-one team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
  • Alignment with the data and analytics teams across the organization will be essential for success in this role.


Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical, dental, and vision insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Opportunities to volunteer and give back, including charitable donation matching where available
  • Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
  • Collaborate deeply across teams and regions
  • Learn constantly and iterate often
  • Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Base Pay Details

$99,500-$132,000 USD

About Zuora

Zuora is a software company that provides cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business. Zuora's cloud-based software platform allows companies to launch subscription-based businesses, manage the entire lifecycle of their subscribers, and transform their businesses into the subscription economy. Zuora's software platform is designed to automate billing, commerce, and finance operations, and to provide real-time analytics and insights into subscriber behavior. Zuora's customers include a wide range of companies in various industries, including software, media, telecommunications, healthcare, and financial services.
Learn more about Zuora
Size
1,393 employees
Market Cap
$764 million
Industry
Net Income
-$73.1 million
Founded
2007
5 Year Trend
+25.1%
Revenue
$305.4 million
NASDAQ

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