Super Micro Computer, Inc

Solution Manager

Super Micro Computer, Inc • $115K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor or Master's degree in engineering or business preferred
  • 3+ years in workstation applications or IT infrastructure
  • Strong communication skills with customer interface experience
  • Experience with AI/ML/Data Science applications preferred
  • Familiarity with Linux, Windows, and virtualization platforms
  • Ability to thrive in a high-pressure environment
  • Willingness to travel domestically and internationally

Responsibilities

  • Create product solution roadmaps from customer insights
  • Manage technical resources to address client needs
  • Define creative solutions to meet challenging market demands
  • Develop go-to-market programs for workstation solutions
  • Collaborate with internal partners to solve challenges
  • Oversee documentation and deliverables as needed
  • Create and present training and marketing materials
  • Conduct competitive analysis and build industry partnerships
  • Drive closure on technical issues by engaging engineering teams

Benefits

  • Opportunities for professional development and growth
  • Dynamic work environment with innovative technology
  • Collaborative culture that supports teamwork
  • Travel opportunities to meet customers and attend trade shows
  • Exposure to cutting-edge AI/ML technologies
Full Job Description
Job Req ID: 30089

Job Summary:

We are looking for a dynamic Solution Manager with deep understanding of high-performance Workstation systems and applications to define and drive solutions for our Workstation product line. The ideal candidate would be able to understand the need of the customers and provide a well-thought-out solution to meet the customer's specifications and deliver outstanding service. This individual will have the capability to work together with cross-functional team to enable and champion Supermicro workstation solutions to worldwide sales team and customers.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
• Create product solution roadmaps and develop strategy for successful product deployment based on deep understanding of customer requirements
• Manage technical resources within the organization to address client needs when necessary
• Define and provide creative solutions and overcome constraints to meet customer requirements of the demanding market
• Develop and manage GTM programs and resources to drive workstation solutions with internal teams and customers
• To understand and resolve challenges by collaborating with internal business partner and technical members
• Oversee deliverables and documentation as required
• Create positioning statements, marketing, and sales training materials, product specifications
• Present training material to internal sales force as well as externally at customer sites. Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop ecosystem with partners in the industry
• Drive technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug

Qualifications:
• Bachelor or Master's degree in engineering or business discipline is desirable
• 3+ years of experience with workstation application, storage server, data center, or IT infrastructure
• Excellent communication skills and business sense is required, must have prior experience in interfacing with customers
• Strong experiences with AI/ML/Data Science applications are preferred.
• Familiarity with Linux, Windows and virtualization platforms is a plus
• Individual must be able to work effectively in a high-pressure environment
• Domestic and international travel to meet customers for business need

Salary Range

$115,000 - $130,000

About Super Micro Computer, Inc

Super Micro Computer, Inc. designs, develops, manufactures, and sells server solutions based on modular and open architecture. The company offers a range of server, storage, and networking solutions, as well as application-optimized software. Super Micro Computer's products are used in data centers, cloud computing, enterprise IT, big data, high performance computing, and embedded systems. The company was founded in 1993 and is headquartered in San Jose, California.
Learn more about Super Micro Computer, Inc
Size
4,155 employees
Market Cap
$4.3 billion
Industry
Net Income
$88.5 million
5 Year Trend
+15.9%
Revenue
$3.2 billion
NASDAQ

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