5+ years in a customer-facing technical role (solution consulting, pre-sales engineering, etc.)
Strong knowledge of enterprise IT environments (networking, cloud platforms, security solutions, APIs)
Experience with Salesforce is highly preferred
Excellent presentation and interpersonal skills for diverse audiences
Fluent in English; additional languages are a plus
Proficient in AI technologies and their application in business solutions
Strong problem-solving skills and a continuous learning mindset
Responsibilities
Partner with sales as the primary technical resource during the sales cycle
Deliver tailored product demonstrations and presentations
Lead technical discovery sessions to gather customer requirements
Design and execute Proof of Concepts (POCs) to validate solutions
Build trust by articulating technical capabilities and business value
Oversee technical onboarding and implementation for new customers
Conduct ongoing technical business reviews to identify optimization opportunities
Troubleshoot technical issues in collaboration with support and engineering teams
Drive customer success through adoption and satisfaction
Benefits
Meaningful work with real-world impact in cybersecurity
Flexible working arrangements, including up to 30 days abroad
Paid sick leave from day one
Strong focus on employee well-being with mental health support
Continuous learning opportunities and modern tools
People-first culture that values trust and collaboration
Full Job Description
We're looking for a Solution Consultant to join us in scaling our efforts in the North America market for Cloud Protection for Salesforce (CPSF) - a fast-growing cybersecurity SaaS business within Cloud Protection by WithSecure. This role will serve as the technical counterpart to our sales teams, working across both pre-sales and post-sales activities to deliver value to prospects and customers. The ideal candidate combines deep technical expertise with strong communication skills, enabling them to translate business challenges into practical technical solutions.
Key Responsibilities
Partner with the sales team as the primary technical resource during the sales cycle.
Deliver compelling product demonstrations and presentations tailored to customer needs.
Lead technical discovery sessions to understand customer requirements.
Design and execute Proof of Concepts (POCs) to validate solution fit.
Build trust with stakeholders by clearly articulating technical capabilities and business value.
Oversee technical onboarding and solution implementation for new customers.
Serve as a trusted advisor through ongoing technical business reviews, identifying opportunities for optimization and expansion.
Troubleshoot and resolve technical issues in collaboration with support and engineering teams.
Drive customer success by ensuring adoption, satisfaction, and long-term value realization.
What are we looking for?
Experience: 5+ years in a customer-facing technical role (e.g., solution consulting, pre-sales engineering, customer success engineering, or similar).
Technical Skills: Strong knowledge of enterprise IT environments (e.g., networking, cloud platforms, security solutions, APIs). Strong preference for experience with Salesforce.
Business Acumen: Ability to align technical solutions with business objectives.
Communication: Excellent presentation and interpersonal skills; able to explain complex concepts to both technical and non-technical audiences.
Languages: Fluent in English; other languages a plus
Strong proficiency in AI technologies and tools.
Proven experience in applying AI solutions to solve real-world business or technical challenges.
Ability to collaborate with cross-functional teams to implement AI-driven initiatives.
Strong problem-solving skills, analytical thinking, and continuous learning mindset to keep up with evolving AI technologies.
If you don't tick every box above, don't worry - we're more interested in your potential and willingness to learn.
The salary displayed on this page represents the starting point for the role. Final compensation is discussed individually and depends on experience, skills, and the local market.
What will you get from us
Meaningful work with real-world impact - your work helps protect businesses and critical infrastructure from modern cyber threats.
Flexible ways of working, including up to 30 days per year working abroad and paid sick leave from day one.
A strong focus on well-being, with mental health support and comprehensive benefits.
Continuous learning, modern tools, and a people-first culture that values trust and collaboration.
