Position OverviewAs a Software Engineer, Senior within PNC's SRC Lending organization, you will be based in one of our Technology Hub offices: Pittsburgh, PA, Strongsville, OH, Phoenix, AZ, Farmers Branch, TX, Birmingham, AL or Denver, CO.
Weekly time in the office is needed
Join a high-impact team responsible for keeping critical production systems running reliably around the clock. As part of SRC Production Support, you'll lead incident response, troubleshoot complex technical issues, drive automation and monitoring improvements, perform root cause analysis, and help improve the resilience of enterprise platforms. This role is ideal for individuals who thrive in fast-paced environments, enjoy solving complex problems, and are passionate about operational excellence and continuous improvement.
Strong skills and experience needed:
OCP, Dynatrace, SQL Server/Mongo/Oracle, .Net, Elastic
Provide operational support for critical production applications and infrastructure.
Monitor alerts, events, dashboards, and incident queues to proactively identify service degradation or outages.
Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact.
Participate in and lead bridge calls during critical incidents, providing timely technical updates and health status reports.
Conduct technology health checks across assigned application and infrastructure domains during incidents.
Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives.
Job Description- Provides detailed technical design and development of software solutions using existing and emerging technology platforms.
- Proposes & designs software solutions to address complex business needs.
- Writes code, tests and deploys software.
- Prepares technical and procedural documentation required for software.
- Maintains and debugs software.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAgile Methodology, API Development, Computer Programming, Debugging, Distributed Systems, Dynatrace Administration, Object-Oriented Programming (OOP), Oracle, Software Development, System Designs, Technical Designs, Version Control
CompetenciesApplication Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation
Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Language Assessments
No Required or Preferred Language Assessments
Pay TransparencyBase Salary: $94,875.00 – $158,125.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application WindowGenerally, this opening is expected to be posted for two business days from 10/14/2026, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
