The Leo Customer Terminal Application and Networking Team builds the on-device software that runs on the customer's antenna and turns it into a fast, reliable, self-diagnosing internet gateway. As a Software Development Engineer II on this team, you will design and build software that operates on customer terminals deployed in the field at large scale - where there is no physical access and connectivity can be intermittent. You will work closely with hardware, firmware, networking, and cloud teams to take features from design through testing and launch. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities Improve the speed and reliability of the customer's internet connection on the terminal. - Build software that gives customers and support teams the tools to detect and resolve issues on their own, reducing the need for on-site visits. - Deliver device health and diagnostics data from the fleet reliably and efficiently, so engineering has visibility into how terminals are performing in the field. - Own features end to end - design, implementation, testing, code review, deployment, and validation on live hardware - writing high-quality, maintainable code. - Debug complex issues that span hardware, software, and the cloud, and raise the operational bar for software running on a rapidly growing production fleet. - Collaborate with hardware, firmware, networking, and cloud teams to deliver features that meet quality and performance bars for launch. About the team We build the software that lives on the customer's terminal - powering its connectivity, performance, and self-service diagnostics across a rapidly growing global fleet. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language - Experience programming with at least one modern language such as C++, Rust, C, Java, or Python, including object-oriented design - 1+ years of experience developing large-scale, multi-threaded, embedded, or distributed software applications, tools, systems, and services - Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent professional experience PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor’s degree in computer science or equivalent - 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations - Experience building software for embedded devices or networked systems - Experience operating software on constrained or intermittently connected devices at scale The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 143,700.00 - 194,400.00 USD annually