Amazon

Software Development Engineer III, Agentic Client Experience (ACE) - Builder Foundations

Amazon$150K — $251K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional software development experience
  • 5+ years of experience programming in at least one software language
  • 5+ years of experience in systems design and architecture
  • Proven experience as a mentor or tech lead
  • Experience leading an engineering team

Responsibilities

  • Design and build scalable agent workflows for metrics
  • Lead architecture decisions for data processing systems
  • Own end-to-end delivery of major product features
  • Drive operational excellence across workflows
  • Mentor junior engineers and establish best practices
  • Collaborate with applied scientists and product managers

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • Registered Retirement Savings Plan (RRSP)
  • Deferred Profit Sharing Plan (DPSP)
  • Paid time off
  • Resources to improve health and well-being
Full Job Description
Builders across Amazon face challenges of building across multiple platforms in order to deliver value to our customers. Historically, this meant having to familiarize yourself with each of those platforms in order to submit the necessary changes that would support your product and project. ACE is working to simplify this through the use of agentic development practices that leverage tools for discovery, code generation, and automation to accelerate and improve the builder experience. Our work within Builder Foundations focuses on improving the tooling which is used every day to support the eCommerce efforts of Stores, Devices, and Other lines of business.

As an SDE III, you will own the architecture and delivery of major system components end-to-end. You'll make technology choices that shape how Builder Foundations scales from thousands to tens of thousands of active workflows, design distributed data pipelines processing billions of events, and build the AI-powered features that transform Builder Foundations tools from a experiments into autonomous productivity platforms. You'll work across Java, Python, and TypeScript with deep expertise in RAG, DAG, MCP, ACP, agentic evaluations, AWS infrastructure (Lambda, DynamoDB, CDK), and data modelling for both relational and non-relational systems.

You will lead technical design reviews, mentor engineers, and raise the engineering bar across the team. You'll partner directly with applied scientists on measuring adherence and effectiveness of agentic tooling and with product managers to translate ambiguous customer problems into scalable technical solutions. This is a team where an L6 engineer has outsized impact - we're small enough that your architectural decisions become the system, and high-visibility enough (S-team and VP-level goals) that leadership sees the results.

The ideal candidate thrives in ambiguity, has a track record of delivering complex distributed systems in fast-moving environments, and gets energized by problems that sit at the intersection of big data, ML, and product. You're not just looking for a job - you're looking for a team where you can shape the technical direction of a product that's redefining how the advertising industry measures success.

Key job responsibilities

- Design and build scalable agent workflows for metrics collection and aggregation

- Lead architecture decisions for ACE's calibration, report generation, and data processing systems spanning multiple pipelines across multiple AWS accounts

- Own end-to-end delivery of major product features - from technical design through production launch - including real-time streaming attribution, AI-powered report generation, and new vertical measurement frameworks

- Drive operational excellence across ACE's workflows: improve observability, eliminate silent failures, and build self-healing capabilities to meet builder SLAs

- Mentor junior engineers, raise the bar on code quality through design reviews and CRs, and establish engineering best practices across the team

- Partner with applied scientists and product managers to translate ML model requirements into production-grade systems that serve advertiser-facing measurement products

A day in the life

You might start your morning reviewing the overnight metrics collected on tooling runs, investigating why an adherence scenario's stats look anomalous. After the morning sync, you might pair with another software engineer to remove an unnecessary touchpoint in a workflow. In the afternoon, you lead a design review for a new plugin architecture that will improve code quality for generated DynamoDB queries. You close the day reviewing CRs from a teammate building LLM-powered code package scanning. Your work directly impacts how builders contribute to Amazon products across retail and beyond.

About the team

The ACE Team is part of the Builder Labs initiative to do research and development to bring cutting edge tooling to the software builders across Amazon. Builder Labs and ACE work tirelessly to improve a software engineer's ability to work with the platforms supported by our parent organization, Builder Works. These include the tools that power the Amazon homepage, and experiences like Kindle, Rufus, and Search.

BASIC QUALIFICATIONS

- 5+ years of non-internship professional software development experience

- 5+ years of programming with at least one software programming language experience

- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience as a mentor, tech lead or leading an engineering team

PREFERRED QUALIFICATIONS

- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

- Experience with programming languages like Python, JavaScript, Go, .Net, Java or equivalent

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 150,700.00 - 251,700.00 CAD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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