Equinix

SkillBridge - Data Center Technician - Trainee - Cohort Q1' 2027

Equinix$64K — $96K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active-duty military member or Military Spouse approved for SkillBridge or MSCAP participation
  • Technical or Non-Technical MOS, NEC, or AFSC
  • High school diploma or equivalent
  • 2-4 years of related technical or data center experience
  • Strong understanding of standard operating procedures and basic installation/test methodologies
  • Ability to work cross-functionally and document work clearly
  • Comfortable working in a fast-paced, hands-on environment

Responsibilities

  • Manage and prioritize work orders for timely execution
  • Collaborate with teams to resolve customer tickets
  • Complete reporting accurately and maintain documentation
  • Perform rack-and-stack installations and infrastructure support
  • Execute cross-connect installs and troubleshooting tasks
  • Monitor materials and provide escalated support when needed
  • Deliver high-quality service to customers and coordinate project tasks

Benefits

  • Hands-on experience in a leading data center environment
  • Customized Education/Training Plan
  • Structured program evaluations to track progress
  • Opportunity to transition to full-time employment
  • Supportive environment for military and spouses entering tech careers
Full Job Description
Position Summary

Equinix Emerging Talent, Military Program provides service members with transition assistance to the civilian workforce. This is part of the DoW SkillBridge Program, offering transitioning service members hands-on experience in Equinix's data center operations. Trainees will support routine and semi-routine tasks related to customer installations, infrastructure maintenance, and service delivery within the IBX data centers.

Are you a military service member within or nearing your 180-day window for separation from active duty? Are you a military spouse wanting to engage a technology career? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life.

Please note: This program is exclusively for Military Spouse Fellows or Active-duty U.S. military personnel transitioning out of the military to the civilian workforce.

Job Summary

Applies solid knowledge of standard operating procedures to complete moderately complex tasks and resolve issues with sound judgment. Supports daily operations, collaborates with cross-functional teams, and contributes to process improvements within the data center environment.

Key Responsibilities

Queue Management & Reporting
  • Manage and prioritize work orders, ensuring timely execution of moderately complex requests
  • Collaborate with cross-functional teams to resolve customer tickets efficiently
  • Complete required reporting with accuracy; support ad-hoc reporting needs
  • Maintain detailed and clear documentation of all activities
  • Update local asset databases and operational systems
  • Identify workflow gaps and recommend process enhancements


Installations
  • Perform moderately complex rack-and-stack installations and follow installation plans
  • Support installation of cable trays, cabinets, fiber circuits, and other infrastructure components
  • Identify capacity constraints and escalate as needed
  • Conduct quality checks on installations and on-site support tasks; recommend improvements
  • Assist with tape changes and backup support functions


Cross-Connect Work
  • Execute moderately complex cross-connect installs, modifications, terminations, and testing
  • Install, test, and verify various circuit types (e.g., switched, multiplexed)


Testing & Troubleshooting
  • Support Layer 1-3 testing and certification activities
  • Troubleshoot moderately difficult circuits; escalate advanced issues when required
  • Partner directly with customers to resolve technical issues and recommend solutions


Stakeholder Partnership
  • Monitor materials and stock levels; proactively notify appropriate teams of needs
  • Provide escalated work order support and assist in alarm dispatch
  • Offer occasional back-up support for security functions


Customer Management
  • Deliver high-quality service through timely execution of orders and changes
  • Act as on-site support for customer access, escorting, and operational needs.
  • Serve as point-of-contact for moderately complex customer requests or escalations
  • Set clear expectations for deployment timelines and upgrades


Projects
  • Partner with team members to support project tasks
  • Coordinate vendor access and activities
  • Conduct quality assurance checks on new installs and deployments


Training & Team Support
  • Complete assigned training on schedule
  • Provide informal guidance to junior team members and new hires when needed

Learning Objectives
• Deepen technical expertise in data center infrastructure and operations
• Gain experience in structured cabling, network testing, and troubleshooting
• Enhance customer service and communication skills in a technical environment
• Understand project coordination and cross-functional collaboration

Qualifications
• Active-duty military member or Military Spouse approved for SkillBridge or MSCAP participation
• Technical or Non-Technical MOS, NEC, or AFSC
• High school diploma or equivalent
• 2-4 years of related technical or data center experience
• Strong understanding of standard operating procedures and basic installation/test methodologies
• Ability to work cross-functionally, document work clearly, and engage with customers professionally
• Comfortable working in a fast-paced, hands-on environment

Training & Evaluation
• Interns will follow a customized Education/Training Plan
• Mid-Term and end-of-program evaluations will be conducted by the supervisor
• Final evaluation will assess learning outcomes and program effectiveness

For a successful conversion to a full-time employee, the targeted pay range for this position in the following location is / locations are:

United States - DA11 Dallas : 53,600 - 80,400 USD / Annual

United States - AT1 Atlanta : 53,600 - 80,400 USD / Annual

United States - MI1 Miami : 53,600 - 80,400 USD / Annual

United States - SV12 Silicon Valley : 64,300 - 96,500 USD / Annual

United States - LA4 Los Angeles : 59,000 - 88,400 USD / Annual

United States - CH4 Chicago : 59,000 - 88,400 USD / Annual

United States - NY3 New York City : 59,000 - 88,400 USD / Annual

United States - DE2 Denver : 53,600 - 80,400 USD / Annual

United States - SE3 Seattle : 59,000 - 88,400 USD / Annual

United States - DC12 Washington DC : 59,000 - 88,400 USD / Annual

About Equinix

Equinix is an internet company that provides data center services for companies, businesses, and organizations. It offers a software application platform designed for digital businesses that help its users to connect to their customers, employees, and partners. The company was founded in 1998 and headquartered in Redwood City, California.

Equinix Careers

Join the vibrant team at Equinix, the world's digital infrastructure company, and be part of a dynamic network of professionals dedicated to redefining the future of the internet. At Equinix, we offer unparalleled job opportunities in an environment that celebrates innovation, leadership, and diversity. Work You’ll Do At Equinix, we empower you to drive your career path forward with a range of employment opportunities, from internships to full-time positions. Our team is at the forefront of digital transformation, providing the infrastructure that powers over 10,000 of the world's leading businesses. Transform your career with Equinix by engaging in work that matters. Our global platform spans across multiple continents, offering you the chance to collaborate with some of the brightest minds in technology and consulting. Lead with Innovation Equinix stands at the intersection of technology, networking, and digital innovation. As a member of our team, you will use your skills to help companies navigate their digital journeys and transform their strategies to thrive in the digital age. Join a team of over 10,000 dedicated professionals worldwide and work on groundbreaking projects that redefine how businesses connect globally. Our leadership in the industry is driven by a commitment to innovation and excellence. Explore Equinix’s Professional Growth and Benefits At Equinix, we believe in nurturing the growth of our employees through comprehensive professional and diversity training programs. Our benefits are designed to support the well-being and continuous growth of our team members, both professionally and personally. Future-proof your career with Equinix’s robust training programs, which are tailored to help you acquire new skills and advance within the company. From technical skills to leadership development, Equinix is committed to your professional growth. Be Part of Our Culture Equinix’s culture is centered on fostering an inclusive and collaborative environment where every team member’s contribution is valued. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our team thrives on creativity and collaboration, and we believe that every team member brings a unique perspective that is crucial for our innovation and success. Join us and be part of a culture that encourages curiosity, creativity, and continuous learning. Stay Connected with Equinix Careers Discover the exciting career opportunities waiting for you at Equinix. Search open positions that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Keep up to date with the latest industry trends, career tips, and insights from Equinix professionals through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Join Equinix and transform your future while shaping the digital landscape. Explore job opportunities, submit your resume, and prepare for an interview that could lead to the next exciting chapter in your career. At Equinix, your potential is limitless. SEARCH EQUIINIX JOBS READ CAREERS BLOG Job Alert Emails Tailor your subscription to receive job alerts, latest news, and insider tips directly related to your career interests. Discover the rewarding opportunities that await at Equinix.
Learn more about Equinix
Size
10,944 employees
Market Cap
$60.3 billion
Industry
Net Income
$369.7 million
Founded
1998
5 Year Trend
+12.9%
Revenue
$5.9 billion
NASDAQ

Similar Jobs

More Jobs at Equinix

More Technical Services Jobs

Find similar SkillBridge - Data Center Technician - Trainee - Cohort Q1' 2027 jobs: