3 to 7 years of experience in SRE, Cloud operations, DevOps, or a similar role.
Proficient in Microsoft Azure, including networking, identity, and security concepts.
Familiarity with observability tools like Grafana, including metrics, logs, and alerting.
Experience in diagnosing and resolving complex production incidents.
Skilled in automation and scripting techniques.
Understanding of resilience, high availability, and disaster recovery principles.
Strong collaboration and communication skills across technical teams.
Responsibilities
Monitor and enhance the availability and performance of production environments.
Define and refine SLIs/SLOs, dashboards, and alerting mechanisms.
Diagnose complex incidents and contribute to service recovery efforts.
Automate recurring operations to minimize manual intervention and errors.
Support capacity management and disaster recovery processes.
Provide Level 3 technical expertise to project teams on delivery tools.
Document interventions and maintain runbooks for continuous improvement.
Benefits
Opportunity to work in a dynamic and collaborative environment.
Engagement with multiple technical teams to enhance solution reliability.
Focus on continuous improvement of service reliability and efficiency.
Chance to contribute to innovative hosting solutions in a SaaS environment.
Full Job Description
YOUR CONTRIBUTION TO MAKING A POSITIVE IMPACT
As a Site Reliability Engineer (SRE), you will help ensure the availability, performance, and resilience of GIRO's hosting services. You will work on production environments, enhance observability, and automate recurring operations to reduce manual intervention and improve service reliability.
You will also act as a Level 3 technical expert, supporting Project teams with complex issues related to delivery tools used by self-hosted clients.
YOUR MAIN RESPONSIBILITIES
Monitor and improve the availability, performance, and resilience of production environments;
Define and evolve SLIs/SLOs, dashboards, metrics, and alerting mechanisms;
Diagnose complex incidents, contribute to service recovery, and perform root cause analyses;
Automate recurring operations and develop tools to reduce manual work and the risk of errors;
Contribute to capacity management, as well as backup, restore, and disaster recovery mechanisms;
Provide Level 3 expertise to Project teams on delivery tools and processes for self-hosted clients;
Collaborate with Project, Development, Platform, Cloud, DBA/DBRE, Architecture, and Security teams to improve solution reliability and operability;
Document interventions, maintain runbooks, and turn lessons learned from incidents into sustainable improvements.
THE SKILLS THAT WILL MAKE YOU A KEY MEMBER OF OUR TEAM
3 to 7 years of relevant experience in SRE, Cloud operations, DevOps, or a similar technical role;
Good knowledge of Microsoft Azure environments and concepts related to networking, identity, and security;
Experience with observability, ideally using tools such as Grafana, as well as metrics, logs, and alerting mechanisms;
Experience diagnosing and resolving complex incidents in production environments;
Experience with automation and scripting;
Good understanding of resilience, high availability, backup, restore, and disaster recovery concepts;
Ability to collaborate with multiple technical teams and communicate clearly during incidents or complex technical situations;
Strong organizational skills, autonomy, sound judgment, and the ability to prioritize effectively;
Customer-focused mindset and a commitment to continuously improving service reliability and efficiency.
ASSETS THAT COULD SET YOU APART
Experience in a SaaS environment or hosting client solutions;
Experience with SRE practices, SLIs/SLOs, and incident management;
Knowledge of Grafana or comparable observability tools;
Experience with software deployment and delivery tools and processes.
READY TO HELP SHAPE THE FUTURE WITH US?
Apply today and connect with our Talent Acquisition team. We look forward to meeting you!
