Sr. Product Manager, Menu Product
Franchise World Headquarters, LLC
Position Overview
The Sr. PM, Menu Product is an individual contributor role responsible for shaping strategy and driving large-scale initiatives across the menu and product management domain - not just executing what's handed down, but framing the problems worth solving and building the case for them. This person partners directly with cross-functional leaders across Culinary, Franchise, Technology, and Operations, and presents strategy, trade-offs, and progress to senior leadership, translating executive priorities into a coherent domain roadmap. Backlog health and stakeholder solutioning are part of how the role executes that strategy, but it is defined by strategic and cross-leadership scope, not by task throughput.
Responsibilities
• Shape the strategy for the menu and product management domain and how it ladders up to Subway's broader menu workflow transformation, partnering directly with the Sr. Director and cross-functional leaders to define it.
• Own the roadmap and business case for large-scale, multi-quarter initiatives within the domain - not just day-to-day backlog items - translating executive priorities into a coherent plan the team executes against.
• Partner directly with Director-level and above leaders across Culinary, Franchise, Technology, and Operations to align domain strategy with organizational priorities and secure buy-in for major initiatives.
• Present strategy, trade-offs, and roadmap progress directly to senior leadership, shaping investment and prioritization decisions rather than just reporting status.
• Own and maintain a healthy product backlog for engineering partners across the menu and product management domain, setting the standard other PMs' backlogs are measured against.
• Set the vision and direction for backlog and initiative prioritization within the domain, such that other PMs and stakeholders align their own asks to it rather than working around it.
• Work directly with stakeholders across Culinary, Franchise, Technology, and Operations to identify opportunities and bring them through solutioning to a shippable plan; be the person stakeholders bring ambiguous asks to directly.
• Serve as the escalation point when other PMs need a scope or sequencing call made.
• Write specs, PRDs, and requirements that pre-empt stakeholder objections rather than just surviving review - clear enough that other PMs use them as a template for their own.
• Build and maintain the metrics and dashboards the domain uses to make strategic and backlog decisions.
• Anticipate cross-system and cross-team risk before it surfaces, and build mitigation into the plan rather than reacting to it.
• Set or improve processes for backlog grooming, intake, and prioritization that other teams adopt.
• Represent the guest and franchisee perspective in strategic and prioritization trade-offs, pushing back when business pressure would produce a worse outcome for either.
• Formally mentor and coach PMs, including ones outside your immediate team.
Qualifications
• Experience shaping product or workflow strategy - not just executing against a strategy defined by others - with a track record of translating that strategy into a roadmap leadership signs off on.
• Experience presenting to and influencing Director-level or above stakeholders, including shaping their decisions, not just informing them.
• 5-7 years of experience in product management, engineering, product strategy, or a closely related technical field.
• Track record of managing a product backlog for engineering teams and translating stakeholder needs into well-scoped, shippable initiatives.
• Demonstrated ability to set direction and quality standards that other PMs align to.
• Experience building metrics or dashboards used by a broader team or domain for decision-making.
• Strong written and verbal communication skills.
• Ability to work effectively in a matrixed organization without direct authority over contributors or stakeholders.
• Bachelor's degree in Business, Engineering, or a related field, or equivalent practical experience.
• Experience formally mentoring or coaching other PMs.
Preferred Qualifications
• Prior experience in a Menu, Culinary, or Product organization, or comparable experience in a QSR or multi-unit retail environment.
• Experience in a franchise or multi-unit restaurant business model.
• Experience with agile backlog management tools and practices (e.g., Jira, sprint/cycle planning).
• Experience partnering with global or multi-region teams.
What do we offer?
• Insurance Plans (Medical, Life)
• Pension/401K/RSP (country specific)
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And More.....
