Ericsson

Services Professional (Early Career)

Ericsson$80K — $105K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Computer Science, Electronics, Mathematics, Data Science, or related field
  • Proficiency in Python, SQL, and basic testing
  • Fundamentals of machine learning including Regression, Classification, Time-series, Transformers
  • Experience with Scikit-learn or TensorFlow
  • Familiarity with MLOps and LLMOps concepts

Responsibilities

  • Develop AI-assisted software development and testing automation
  • Create AI agents for operational workflows
  • Support observability and incident analysis
  • Optimize workflows using Retrieval-Augmented Generation
  • Build evaluation systems and monitoring tools
  • Enhance documentation using AI
  • Rapidly learn new information through self-learning

Benefits

  • Choice of 3 medical and dental plan options
  • Automatic 2% company contribution to Pension Plan
  • Up to 6% total match on Retirement Savings contributions
  • Minimum of 18 days of vacation plus personal days and holidays
  • Up to 10 weeks of paid maternity leave and 6 weeks of parental leave
  • Various additional company-paid benefits including educational assistance and wellness programs
Full Job Description
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity

We are building a next-generation engineering and operations ecosystem where AI serves as a collaborative tool - supporting teams in designing, building, testing, and running large-scale systems. This role is well-suited for early-career professionals who enjoy transforming ambiguous challenges into practical, AI-driven solutions and integrating them into real-world workflows. Based in Toronto, this is an experienced-level position (early career).

What you will do
  • Develop AI-assisted software development and testing automation
  • Build AI agents for operational workflows, including triage, remediation, and knowledge lookup
  • Support observability, incident analysis, and root cause analysis acceleration
  • Optimize workflows using Retrieval-Augmented Generation (RAG) and tool-using agents
  • Build evaluation systems, monitoring tools, and guardrails for AI systems
  • Plan and implement product configuration and integration work
  • Enhance documentation and operational runbooks using AI
  • Prepare system, module, and acceptance tests
  • Apply structured problem-solving and independent execution in ambiguous situations
  • Continuously acquire new knowledge through self-directed learning and experimentation
  • Identify and drive process improvements
  • Communicate clearly, articulating reasoning and simplifying complex ideas for diverse audiences


The skills you bring
  • Bachelor's or Master's degree in Computer Science, Electronics, Mathematics, Data Science, or a related quantitative discipline
  • Typically, 2-8 years of relevant experience. Candidates with additional experience can apply
  • Proficiency in Python, SQL, and basic software testing
  • Foundational knowledge of machine learning concepts: regression, classification, time-series analysis, and transformers
  • Hands-on experience with Scikit-learn or TensorFlow
  • Understanding of MLOps concepts: experiment tracking, model versioning, reproducibility, CI/CD for ML, and model monitoring
  • Familiarity with LLMOps concepts: prompt and version management, offline/online evaluation, and grounding versus hallucination fundamentals
  • Knowledge of AgentOps concepts: tool-based agents, orchestration versus autonomy, state management, and auditability
  • Understanding of fine-tuning concepts: when to fine-tune versus use RAG, LoRA/PEFT basics, and overfitting/forgetting risks
  • Knowledge of RAG architectures (preferred)
  • Familiarity with agent frameworks such as LangGraph, LangChain, LlamaIndex, CrewAI, or AutoGen (preferred)


What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Toronto (Country/ City)

Job details: Integration Engineer

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is
• Ontario: $80,500-105,525 CAD

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

About Ericsson

Ericsson is a multinational telecommunications company headquartered in Stockholm, Sweden. The company was founded in 1876 by Lars Magnus Ericsson and has since grown to become one of the largest telecommunications companies in the world. Ericsson provides a range of products and services including network equipment, software, and services for telecommunications operators. The company operates in over 180 countries and has over 100,000 employees. Ericsson is known for its innovation in the telecommunications industry and has been awarded numerous patents for its inventions. The company is also committed to sustainability and has set ambitious goals to reduce its environmental impact.
Learn more about Ericsson
Size
101,067 employees
Market Cap
$19.6 billion
Industry
Net Income
$17.4 billion
Founded
1876
5 Year Trend
+1.1%
Revenue
$232.3 billion
NASDAQ

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