Bachelor's degree in Electrical Engineering, Computer Engineering, Business, or equivalent.
Preferred internship or project experience in sales, customer service, or technical environments.
Strong interest in strategic accounts and complex sales engagements.
Willingness to travel up to 50% of the time.
Responsibilities
Support the sale of new service agreements, renewals, and upgrades to existing contracts.
Build and maintain customer relationships, becoming a trusted advisor.
Assist in developing and executing account strategies to uncover growth opportunities.
Navigate complex selling processes and support customers through the sales journey.
Understand customer requirements on business and technical levels for comprehensive service coverage.
Contribute to account plans and gain knowledge of the Keysight Services portfolio.
Collaborate with account managers and internal teams to ensure customer value and success.
Benefits
Comprehensive training in proven sales methodologies.
Opportunity to work with a diverse range of customer roles, from technicians to executives.
Exposure to complex sales processes and strategic account management.
Remote work flexibility with a proactive mindset encouraged.
Strong emphasis on personal and professional growth within the company.
Full Job Description
Responsibilities
The Services Account Manager will be trained in proven sales methodologies to support and grow service sales for Keysight's hardware and software products across a wide range of customer roles-from technicians to executives. Responsibilities include:
Supporting the sale of new service agreements, renewals, and upgrades to existing service contracts.
Building and maintaining customer relationships, learning to influence long-term strategic direction, and becoming a trusted advisor.
Assisting in the development and execution of account strategies to uncover services business growth opportunities.
Learning to navigate complex selling processes and supporting customers through the sales journey.
Understanding customer requirements on both business and technical levels to help ensure comprehensive service coverage.
Contributing to account plans and gaining deep knowledge of the Keysight Services portfolio to help build a strong funnel of annuity business.
Collaborating with account managers, service delivery partners, and executive staff to ensure customer value and success.
Emerging executive presence with the ability to participate in Customer Business Reviews and coordinate with internal teams.
Ability to develop and maintain positive relationships with customers at various levels.
Willingness to learn how to articulate and demonstrate Keysight's value propositions.
Commitment to learning disciplined execution of services and renewal sales processes, including funnel management.
Ability to assess customer business initiatives and identify potential service opportunities.
Problem-solving skills for a variety of challenges with guidance from senior team members.
Ability to support complex sales funnels and contribute to business plans that accelerate growth.
Goal-driven with strong interpersonal skills and the ability to collaborate across teams.
Key Attributes:
Strong communication and organizational skills.
Proactive mindset with the ability to work independently in a remote setting.
Goal-oriented with a sense of urgency.
Ability to multitask effectively.
Passion for customer satisfaction.
Positive attitude with sound judgment and resourcefulness.
Qualifications
Bachelor's degree in Electrical Engineering (EE), Computer Engineering (CE), Business, or equivalent.
Internship or project experience in sales, customer service, or technical environments preferred.
Strong interest in working with strategic accounts and learning complex sales engagements.
Willingness to travel up to 50% of the time.
Pay Range:
USD $169,010.00 - USD $281,680.00 Year
About Keysight Technologies, Inc
Keysight Technologies, Inc. is a leading technology company that helps its engineering, enterprise and service provider customers optimize networks and bring electronic products to market faster and at a lower cost. Keysight's solutions go where the electronic signal goes, from design simulation, to prototype validation, to manufacturing test, to optimization in networks and cloud environments. Customers span the worldwide communications ecosystem, aerospace and defense, automotive, energy, semiconductor and general electronics end markets.
