Ability to administer and troubleshoot ServiceNow platforms
Responsibilities
Develop and customize ServiceNow modules and workflows
Define and modify ServiceNow tables and business rules
Administer user roles, groups, and permissions in ServiceNow
Provide ongoing maintenance and troubleshooting support
Manage update set migrations across environments
Support data transformations and integrations with external systems
Collaborate with cross-functional teams to meet mission requirements
Support governance and change management processes
Benefits
Comprehensive medical, dental, and vision insurance
Immediate vesting in 401k plan
Generous paid time off and flexible work schedules
Annual technology allowance of $500
Full Job Description
Seeking an experienced ServiceNow Developer to provide development, administration, and operations and maintenance (O&M) support for a mission-critical ServiceNow platform. The developer will design, customize, and implement ServiceNow solutions, build custom workflows, manage platform integrations, and support the full software development lifecycle using Agile methodologies.
Key Responsibilities
Develop, configure, and customize ServiceNow modules and workflows.
Define and modify ServiceNow tables, business rules, and platform logic.
Administer ServiceNow users, roles, groups, and permissions.
Provide ongoing platform maintenance, troubleshooting, and production support.
Manage update set migrations across development, test, and production environments.
Support data transformations and integrations with external systems and applications.
Collaborate with project managers, systems engineers, architects, and integrators to deliver mission requirements.
Support governance and change management processes.
Required Qualifications
Demonstrated experience with JavaScript and ServiceNow scripting.
TS/SCI with Polygraph
Experience with web technologies (HTML, XML, and/or CSS).
Experience with relational databases.
Hands-on experience implementing and customizing ServiceNow modules.
Experience modifying ServiceNow tables and developing business rules.
Experience administering and troubleshooting ServiceNow platforms.
Experience providing application integration and development support.
Desired Qualifications
Experience working with the Sponsor's ServiceNow platform.
