Description Role SummaryMetaPhase is seeking a ServiceNow Business Analyst with a minimum of six (6) years of experience to be a part of a Federal IT team supporting our clients to transform their business and solve complex problems leveraging ServiceNow. This is a highly client-facing role where you'll be communicating frequently with stakeholders. Candidates must work effectively in teams, be sharp, creative, well written, and articulate when speaking with senior client leadership.
What You Will Be Doing- Gathering detailed business requirements.
- Working with stakeholders across the agency to implement solutions that meet customer needs.
- Supporting the development team testing out completed stories.
- Creating and communicating project documentation.
What We Need From You (Required)- A minimum of 4 or more years of direct experience supporting Management Consulting and/or Technology Transformation efforts; preferably in federal government consulting.
- 1+ years of ServiceNow hands-on implementation experience.
- Excellent written and verbal communication.
- US Citizen with ability to obtain USDA Suitability.
- Hold ServiceNow certifications including Certified System Administrator and Certified Implementation Specialist.
- Strong knowledge of the SDLC both Agile and Waterfall.
- HRSD/SPM and CSM ServiceNow experience.
Work LocationRemote- DC Metro area strongly preferred
TravelNone
Education LevelBachelor's Degree is Required for this opportunity.
U.S. Citizenship required (NO EXCEPTIONS) Compensation
- Compensation decisions are dependent of the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $95,000. -$110,000.
