Business Process Analyst

Trillion Technology Solutions

• $90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS and 12+ years of relevant experience, or 10+ years with a Master's Degree, or 7 years of experience in lieu of degree
  • Ability to maintain and obtain a CBP Background Investigation before starting
  • Experience in Agile/Scrum/Kanban methodologies
  • 5+ years of experience in writing user stories and managing issue backlogs
  • Strong verbal and written communication skills for collaboration with diverse teams
  • Experience in stakeholder interviews and facilitating workshops
  • Proficiency in JIRA required

Responsibilities

  • Collaborate with product owners and tech leads to gather and document requirements in JIRA
  • Refine and prioritize the backlog with product owners
  • Work with development teams to outline QA and technical requirements
  • Engage with teams utilizing BDD and ATDD for functionality development
  • Quickly adapt to changing customer environments and foster innovation
  • Embrace new collaboration methods with stakeholders to grasp business goals
  • Act as a self-starter and independent worker, taking on additional roles as needed

Benefits

  • Flexibility to work twice a week in Ashburn, VA
  • Opportunities for professional growth in a dynamic Agile environment
  • Engagement with critical mission-focused projects in Customs and Border Protection
  • Collaboration with a diverse range of stakeholders and technical teams
Full Job Description
Trillion Technology Solutions is seeking a Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP).

**This position REQUIRES the candidate to be in Ashburn, VA, twice a week**

Primary Responsibilities:
  • Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in fast-paced agile environment
  • Work with product owners to refine, groom and prioritize the backlog
  • Work with development teams to flesh out technical and QA requirements
  • Collaborates with team on understanding the requirements and properly developing and testing functionality using BDD and ATDD
  • Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas
  • Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals
  • Must be a self-starter, strong leader, and have the ability to work independently with little supervision
  • At times, takes on duties of manual testing, and or scrum maters, primary focus will always be Business Process Analyst

Basic Qualifications:
  • BA/BS with 12+ years of relevant experience or 10+ years of relevant experience with Master's Degree: OR 7 years of experience in lieu of degree
  • Must be able to maintain and obtain a CBP Background Investigation prior to start
  • Experience in Agile/Scrum/Kanban supporting Agile efforts
  • At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
  • Experience conducting stakeholder interviews and facilitating stakeholder workshops.
  • Experience with JIRA required

Preferred Qualifications:
  • Active CBP BI
  • Experience with CBP PSPD
  • Previous experience developing software applications in a DevOps environment utilizing one or more of the following technologies: Java, HTML5/JavaScript, Oracle, and web services or IBM MQ

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