2+ years automotive technician experience; experience with Mercedes-Benz or European vehicles preferred
ASE certifications preferred and willingness to pursue Mercedes-Benz StarTEK certification
Proficiency in diagnosing mechanical, electrical, and electronic systems
Experience with diagnostic software and scan tools
Valid driver's license with a clean driving record
Strong attention to detail and commitment to quality repairs
Ability to thrive in a fast-paced, team-oriented environment
Professional, customer-aware attitude suited for a hospitality-first culture
Responsibilities
Perform diagnostic, maintenance, and repair services on Mercedes-Benz Sprinter vans to factory standards
Conduct multi-point vehicle inspections and communicate findings to Service Advisors
Execute warranty and recall repair procedures per Mercedes-Benz guidelines
Complete required documentation accurately and promptly in the DMS
Maintain a clean, organized, and safe work environment
Stay current with technical service bulletins and training requirements
Collaborate with the service team for a hospitality-first customer experience
Uphold commitment to quality, ensuring every vehicle reflects the brand
Benefits
Ground-floor opportunity to shape the culture of a new operation
Represent one of the world's most iconic luxury brands
Performance-based incentives and structured ramp-up support
Manufacturer-supported training and certification opportunities
Collaborative, hospitality-first culture where contributions are valued
Full benefits package including medical, dental, vision, and paid time off
Career growth potential as the business scales
Full Job Description
Job Type
Full-time
Description
Mercedes-Benz | Sprinter Van | Luxury & Hospitality | B2B | Vancouver, WA
Are you a skilled technician who takes pride in precision work and wants to represent one of the most respected automotive brands in the world? The Mercedes-Benz Van Center of Vancouver is looking for a talented, detail-oriented Service Technician to join our founding team. This is a rare opportunity to get in on the ground-floor - help us build a world-class service operation from the ground up.
WHAT YOU'LL DO • Perform diagnostic, maintenance, and repair services on Mercedes-Benz Sprinter vans to factory standards • Conduct multi-point vehicle inspections and communicate findings clearly to Service Advisors • Execute warranty and recall repair procedures in compliance with Mercedes-Benz guidelines • Complete required documentation accurately and in a timely manner in our DMS • Maintain a clean, organized, and safe work environment in your service bay • Stay current with Mercedes-Benz technical service bulletins and training requirements • Collaborate with the service team to deliver a seamless, hospitality-first customer experience • Uphold our commitment to quality - every vehicle that leaves your bay reflects our brand
WHAT WE'RE LOOKING FOR • 2+ years of automotive technician experience; Mercedes-Benz or European vehicle experience highly preferred • ASE certification(s) preferred; willingness to obtain Mercedes-Benz StarTEK certification • Proficiency in diagnosing mechanical, electrical, and electronic vehicle systems • Experience with diagnostic software and scan tools • Valid driver's license with a clean driving record • Strong attention to detail and commitment to first-time fix quality • Ability to thrive in a fast-paced, team-oriented environment • A professional, customer-aware attitude - you'll be part of a hospitality-first culture
COMPENSATION & STRUCTURE • Competitive flat-rate or hourly compensation depending on experience and certification level • Structured ramp-up period to support your transition into a new brand and facility • Performance bonuses and technician recognition programs
WHY JOIN OUR FOUNDING TEAM? • Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation • Represent one of the world's most iconic luxury brands • Competitive compensation package with performance-based incentives • Manufacturer-supported training and Mercedes-Benz certification opportunities • Collaborative, hospitality-first culture where your contributions are seen and valued • Serve a thriving and growing commercial market in one of the Pacific Northwest's fastest-growing corridors • Full benefits package including medical, dental, vision, and paid time off • Career growth potential as the business grows and scales
