2-5 years of experience in selling service and maintenance contracts to end-user customers.
Strong consultative selling skills to foster customer relationships.
Proven track record of meeting or exceeding sales quotas consistently.
Effective communication skills for presenting to diverse audiences.
Solid negotiation abilities and a competitive mindset.
Bachelor's degree preferred; relevant experience can compensate for education.
Responsibilities
Sell and manage service and maintenance contracts to achieve sales goals.
Expand new market share by attracting new customers.
Conduct needs assessments and develop tailored sales proposals.
Maintain customer satisfaction through follow-ups after contract acceptance.
Utilize CRM tools to accurately forecast sales and activity levels.
Independently create call plans and manage territory effectively.
Collaborate with internal teams to facilitate sales processes.
Benefits
Paid time off and holidays included.
401(k) with matching contributions.
Short- and long-term disability coverage.
Comprehensive medical, dental, and vision plans available.
Life insurance provided by the company.
Company tools such as cell phone, laptop, and vehicle allowance.
Opportunities for professional development and tuition reimbursement.
Full Job Description
THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative's focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.
WHAT YOU'LL BE DOING (and doing well!)
Sell service and maintenance contracts, and other related services; achieve orders/booking.
Achieve annual quota assigned and agreed upon by the General Manager or Sales Manager on a consistent basis after initial ramp up period.
Create new market share by selling a broad range of services to new customers.
Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
Conduct post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.
Perform needs assessments, develops sales proposals, estimates, and presentations. Through the company's CRM tool, provide accurate forecast of activity and potential sales.
Maintain an in-depth knowledge of complete line of products/services and customers' requirements through in-house training, networking, and research.
Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.
Work with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.
Develop and execute tactical sales strategies, including end users, developers, and property managers.
Prepare sales promotion campaigns for customers to promote service offerings to commercial markets.
WHAT WE LIKE ABOUT YOU
Two to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity.
Consultative selling expertise.
Consistent sales performance, ability to organically grow business by providing solutions to new client base.
Effective communication skills and ability to present to broad audiences.
Strong negotiation skills and competitive spirit.
Bachelor's degree preferred. Candidates with a combination of education and experience will also be considered.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle allowance.
Professional career development opportunities.
Tuition reimbursement program.
COMPENSATION
$80,000 - 100,000 annually depending on experience