Hitachi America

Service Sales Account Manager

Hitachi America$85K — $100K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Work authorization to operate in Canada for Hitachi Energy is required.
  • Degree in Engineering, bachelor’s, technologist diploma, or significant outside sales experience.
  • 5+ years of professional experience, including 3+ years in customer-facing large project sales roles.
  • Familiarity with energy market dynamics and competition, including sectors like Utilities and Oil & Gas.
  • Strong knowledge of transformers, high voltage and substation equipment.

Responsibilities

  • Manage and grow service business with key utility and industrial accounts in BC.
  • Build enduring customer relationships by aligning offerings with their objectives.
  • Drive sales across the Engineering and Service portfolio effectively.
  • Develop regional sales plans in cooperation with marketing and other stakeholders.
  • Identify new market opportunities in conjunction with market managers.
  • Monitor trends to optimize sales and marketing strategies.
  • Maintain accurate opportunity pipeline and forecasts in Salesforce.

Benefits

  • Work on cutting-edge technologies influencing the energy sector.
  • Collaborative work environment with seasoned professionals.
  • Access to learning and career advancement programs.
  • Comprehensive health and retirement benefits.
  • Flexible work arrangements and paid leave.
Full Job Description

Location:

Richmond, British Columbia, Canada

Job ID:

Date Posted:

2026-09-09

Company Name:

HITACHI ENERGY CANADA INC.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Ideal location: Prince George / Kamloops / Coquitlam / Vancouver - British Columbia

The Service Sales Account Manager – support customers across British Columbia by promoting and selling Hitachi Energy’s Engineering & Service portfolio. You will help utilities and industrial organizations strengthen the reliability, performance, and lifespan of critical power system assets by aligning their operational goals with advanced service solutions. You will build trusted customer relationships, contribute to grid modernization efforts, and support the adoption of technologies that improve safety, reliability, and asset performance. Your work enables customers to optimize their installed base, make informed decisions, and implement service strategies tailored to their operational needs.

How You’ll Make an Impact

  • Manage, expand, and strengthen service business with key accounts in the British Columbia utility and industrial sectors.
  • Build strong, long‑term customer relationships by understanding needs and aligning solutions with short‑ and long‑term objectives.
  • Drive sales volume across the full Engineering packaging & Service portfolio.
  • Prepare customer and regional sales plans in partnership with marketing and internal stakeholders.
  • Identify and develop regional market opportunities in collaboration with market managers.
  • Monitor customer and market trends to shape effective sales and marketing approaches.
  • Grow and manage the opportunity pipeline and maintain accurate forecasting using Salesforce.
  • Review installed base information, analyze opportunities, and propose paths that leverage asset intelligence.
  • Maintain market insights on competitive positioning to support commercial decision‑making.
  • Demonstrate core values of safety and integrity while supporting colleagues and business goals.
  • Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
  • Engineering degree, bachelor’s degree, technologist diploma, or proven outside sales experience.
  • Minimum total of 5 years professional experience with at least 3 years’ directly involved with customer contact and selling large project solutions.
  • Knowledge of the energy market and competitors, including sales experience with Utilities, Developers, EPCs, Data Centers, Oil & Gas, and Renewables.
  • Knowledge of transformers, High voltage equipment, protection & control, and substation equipment.
  • Proven ability to sell service offerings.
  • Ability to influence and challenge internal and external stakeholders to drive business growth.
  • Ability to present and promote new technology solutions, including digital information tools.
  • Strong relationship‑building skills and a collaborative, solution-oriented approach.
  • Strong communication skills.

In this role, you will work closely with teams across the power industry and help customers adopt innovative service solutions that improve asset performance and grid reliability.

  • Opportunities to work on innovative technologies that shape the future of energy
  • A collaborative environment with experienced professionals across the power industry
  • Access to learning platforms and career development programs
  • Attractive health and retirement benefits
  • Paid leave and flexible work arrangements

Only select candidates will be contacted. 

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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