Minimum 3 years of service management experience in facilities, HVAC, or energy/sustainability services
Business-to-business sales experience preferred
Familiarity with the Phoenix business environment
Strong logistics, communication, and management skills
Professional appearance and demeanor
Responsibilities
Manage project scheduling and asset allocation
Oversee costs, billing processes, and collections
Achieve profitability targets and maintain positive cash flow
Evaluate and define the contractual scope of work
Analyze financial reports and take proactive measures
Conduct cost estimates and assist in sales proposals
Identify and mitigate financial risks
Benefits
Medical, Dental and Vision Plans
Life insurance coverage
Long-term disability insurance
Flexible Spending Accounts
401K with company matching
Profit-sharing based on company performance
Tuition reimbursement for further education
Car allowance for business use
Company-provided cell phone
Gas card for work-related travel
Paid holidays and PTO
Access to professional training and development opportunities
Full Job Description
Job Type
Full-time
Description
General Description :
Tolin Mechanical, an established, well recognized and respected HVAC service contractor, is looking for an experienced Service Manager to join our Phoenix Branch. We are seeking a candidate who meets the qualifications listed below.
Our Service Managers lead passionate teams to deliver exceptional customer service by meeting client needs and commitments. They are responsible for the profitable execution of assigned maintenance and project deliverables with a strong focus on client retention. They also see that work performed are in compliance with state, local and Federal legal requirements and operate on the job with the highest of ethics. Adhering to all company safety standards, as well as, following consistent and repeatable management procedures and processes is important for success in this role.
Service managers also manage the financial health of their business unit by maintaining an effective balance between customer satisfaction and project financial results.
Responsibilities for Service manager:
Project management, scheduling, and asset management
Management of costs, billings, and collections
Maintenance of profitability goals and positive cash flow
Evaluate contractual scope of work
Analyze financial reports and proactively address issues effectively
Performs cost estimates and supports sales on proposals and negotiations
Manage and mitigate financial risks
Compensation & Benefits:
Average Starting Salary: $75K to $95K with Incentive Plan (paid out as a percentage of maintenance agreement profitability). Combined experience, education, skills and knowledge will be taken into consideration.
Medical, Dental and Vision Plan
Life insurance
Long Term disability
Flexible Spending Accounts
401K Plan
Profit Sharing based on company performance
Tuition Reimbursement
Car allowance
Company cell phone
Gas card
Paid Holidays
PTO
Professional training and development
This post will close on September 2, 2026
Requirements
Ideal candidates will have the following qualifications :
Associates degree, technical focus preferred.
At least 3 years' service management experience in facilities, HVAC, or energy/sustainability services.
Experience with business to business sales preferred.
Knowledge of the business environment in the Phoenix region.
Excellent logistics, communication and management skills.
Professional image.
Minimum Qualifications:
Over 18 years of age
High School diploma or GED
Strong written and verbal English skills
Valid driver's license with driving record in good standing
