Job Description
Job Title: Service Excellence Manager
Reports To: SVP/Chief Quality Officer
Supervises Others: Yes
Effective Date: 08/2025
Last Revised Date: 10/2026
The Service Excellence Manager supports organizational initiatives that enhance operational efficiency, quality, and patient experience at McLeod Health. This role manages the Service Excellence team, fosters a culture of people, caring, quality, and integrity, and ensures alignment of Service Excellence initiatives with industrial standards and organizational strategy.
Education
Bachelor's Degree in Nursing or Allied Health field
About the Team
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.
