Valmet Oyj

Service Engineering Manager

Valmet Oyj • $100K — $130K *
Lansdale, PA 19446In-Person
Technical Services
Less than 5 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or project management, or 3+ years of relevant experience
  • Strong problem-solving and resource planning skills
  • Ability to manage multiple customer concerns and set priorities
  • Excellent communication and interpersonal skills
  • Experience collaborating effectively with cross-functional teams

Responsibilities

  • Plan, direct, and coordinate a team of engineers for engineering activities
  • Coordinate engineering projects and create detailed plans to meet goals
  • Liaise with management, production, and marketing staff on specifications
  • Analyze technology and resource needs to assess engineering requirements
  • Develop and implement policies, standards, and procedures for technical work
  • Manage team recruitment, performance, and succession planning

Benefits

  • Challenging work environment that values innovation
  • Opportunities for career development and advancement
  • Generous wage and benefits package
  • Company-funded registered pension plan
  • Engagement in a fast-paced and dynamic setting
Full Job Description
As a Service Engineering Manager, you are responsible for the following tasks:

  • Lead, coach, and develop a team of DCS service engineers, fostering a culture of safety, technical excellence, accountability, and customer focus.

  • Manage workload planning, resource allocation, and skills development to meet service commitments.
  • Act as the primary point of contact for key customers regarding service performance, lifecycle planning, and modernization options.
  • Oversee the execution of preventive maintenance, corrective maintenance, upgrades, and optimization services for DCS platforms.
  • Conduct periodic service reviews and develop long-term service strategies that align with customer goals.
  • Identify opportunities for service improvements, upgrades, and value-added solutions.
  • Collaborate with Sales, Project Engineering, Product Management, and other internal teams to align service offerings and support product lifecycle needs.
  • Support the development and execution of service agreements, including scope definition, pricing, and renewal strategy.
  • Manage service budgets, cost controls, forecasting, and resource utilization.
  • Ensure profitable and efficient delivery of services while maintaining high customer satisfaction.


Expectations:

The candidate must meet the following requirements:

  • Bachelor's degree in Engineering (Electrical, Controls, Automation, or related discipline).
  • 7+ years of experience with DCS, PLC/SCADA, or industrial automation systems.
  • 3+ years of experience leading engineering or technical service teams. Strong knowledge of industrial networks, control system architecture, and manufacturing processes.
  • Excellent communication, leadership, and problem-solving skills.
  • This position requires a valid driver's license and the ability to travel up to 20%.
  • Responsiveness to after-hours customer inquiries is also required.


We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.

About Valmet Oyj

Valmet Oyj is a Finnish company that provides technology and services for the pulp, paper, and energy industries. The company's products include pulp and paper machines, tissue machines, and power boilers, among others. Valmet has operations in more than 30 countries and serves customers in more than 100 countries. The company was formed in 2013 when Metso Corporation's pulp, paper, and power businesses were demerged into a separate company. Valmet is headquartered in Espoo, Finland.
Learn more about Valmet Oyj
Size
14,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Valmet Oyj

More Technical Services Jobs

Find similar Service Engineering Manager jobs:

NationwideLansdale, PA