Service Center Manager

Dayton Freight

$95K — $115K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong knowledge of the LTL/transportation industry
  • Experience managing teams including drivers and sales staff
  • Proven ability to develop and manage budgets effectively
  • Exceptional leadership skills that drive team performance
  • Solid communication and problem-solving abilities
  • Legally eligible to work in the U.S.
  • Fluent in English

Responsibilities

  • Lead daily operations to ensure peak performance of the Service Center
  • Analyze performance metrics to identify and address challenges
  • Build and maintain strong relationships with customers and internal teams
  • Review revenue trends to pinpoint and pursue growth opportunities
  • Partner with management on sales strategies to expand the business
  • Monitor competitor activity and stay informed on industry trends
  • Recruit, hire, and develop a high-performing team of employees
  • Create and execute actionable sales and marketing plans
  • Manage safety and compliance with regulatory standards
  • Investigate incidents and implement corrective actions as needed
  • Oversee freight claims and maintenance of the facility
  • Lead team meetings to align and motivate the team
  • Drive special projects focused on continuous improvement

Benefits

  • Stable, growing organization with real development and growth opportunities
  • Competitive weekly pay
  • Provision of a company car for the Service Center Manager
  • People-first culture in a positive, family-oriented environment
  • Comprehensive benefits including Medical, Dental, Vision, AD&D, and 401(k)
  • Paid holidays, vacation, and personal days
  • Opportunity for quarterly bonuses
  • Access to modern facilities and clean, late-model equipment
Full Job Description
Overview

About the Service Center Manager Position

 

Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you’ll be at the heart of the operation. You’ll be driving performance, leading teams, and keeping everything running smoothly and efficiently. This is your chance to step into a role where strategy meets action and leadership fuels growth.

 

What You'll Do

  • Lead daily operations and keep your Service Center running at peak performance
  • Analyze performance metrics to spot opportunities and solve challenges
  • Build strong relationships with both customers and internal teams
  • Review revenue trends and identify growth opportunities
  • Partner on sales strategies and help expand your territory
  • Stay ahead of competitor activity and industry trends
  • Recruit, hire, train, and develop a high-performing team
  • Create and execute sales and marketing action plans
  • Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC)
  • Investigate incidents and implement corrective actions
  • Oversee freight claims and facility maintenance
  • Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement

What We're Looking For

  • Strong knowledge of the LTL / transportation industry
  • Experience managing drivers, dock workers, and sales teams
  • Proven ability to develop and manage budgets
  • Leadership skills that inspire teams and drive results
  • Solid communication and problem-solving abilities
  • Legally eligible to work in the U.S.
  • Fluent in English

Benefits

  • Stable, growing organization with real development and growth
  • Competitive weekly pay
  • Company car for Service Center Manager
  • Professional, positive, people-first culture in a family environment
  • Full benefits: Medical, Dental, Vision, AD&D, 401(k) and more!
  • Paid holidays, vacation, and personal days
  • Real development and growth opportunities in a stable, expanding company
  • Modern facilities and clean, late-model equipment
  • Eligible for quarterly bonuses

Starting Pay: $95,000-$115,000+ per year.

Pay does vary depending on relevant industry experience.

 

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