2+ years of experience as a High-Line Service Advisor
Automotive knowledge or technician background preferred
Strong communication skills
Excellent organizational abilities
Valid driver's license with a clean driving record
Open availability, including Saturdays
Responsibilities
Identify customer concerns and recommend solutions
Explain required services, costs, and estimated completion times
Perform vehicle walk-arounds to assess customer needs
Obtain customer approval for recommended services and repairs
Offer and review multi-point vehicle inspections
Provide clear and accurate service estimates
Coordinate repair work with technicians and assign repair orders
Communicate repair updates and vehicle status to customers
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Full Job Description
Dealership: L0702 Audi Millburn
DCH Millburn Audi
Now Hiring - Automotive Service Advisors!
Pay: Earning protentional $70,000-$120,000, including performance-based commissions and bonuses. Final pay varies by experience, and location.
Schedule: Full-time
Reports to the Service Manager
What You'll Do
Identify customer concerns and recommend appropriate solutions.
Explain required services, costs, and estimated completion times.
Perform vehicle walk-arounds to assess customer needs.
Obtain customer approval for recommended services and repairs.
Offer and review multi-point vehicle inspections.
Provide clear and accurate service estimates.
Coordinate repair work with technicians and assign repair orders.
Communicate repair updates and vehicle status to customers..
Follow company customer service and communication processes throughout the service visit.
What You'll Bring
2 + years of High-Line Service Advisor experience
Automotive knowledge or technician background is a plus
Communication and organizational skills
Valid driver's license with acceptable driving record
Open availability, including Saturdays
Total Rewards
The estimated annual earning range for this position is ($70,000 to $114,000), which includes commissions on (Commissions -Ex: "Individual Sales and/or Individual Gross Profit", "Department Net") and/or bonus opportunities such as (Bonuses -Ex: "Parts Gross Achievement, Manufacturer Approvability").
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
