Location: Vista, CA|
Type: Onsite; Full Time |
Compensation Range: $60,000 - $125,000
As a
Service Advisor at
Norm Reeves Honda Vista, you're at the center of the action! From a busy service drive and unexpected repairs to helping guests get back on the road, no two days are ever the same.
What You'll Do:- Create a great first impression by welcoming guests and making their service experience seamless from start to finish
- Build trust and drive service sales by recommending maintenance and repairs based on each guest's needs
- Serve as the key connection between guests and technicians, ensuring clear communication throughout the repair process
- Prepare accurate repair orders, manage service timelines, and keep guests informed every step of the way
- Navigate the unexpected, from repair delays to last-minute changes, with professionalism and a solutions-focused approach
- Build lasting guest relationships while meeting sales, productivity, and customer satisfaction goals
What You'll Need:- Previous Automotive Service Advisor experience is required
- Strong automotive service knowledge and a proven ability to drive sales
- Excellent communication skills and a talent for building guest relationships
- Ability to multitask, solve problems, and thrive in a fast-paced service drive
- A positive, team-first attitude with a strong sense of accountability
- Full-time availability, minimum age of 18, and a valid driver's license with an acceptable driving record
Benefits & Employee Perks- Medical, Dental, Vision, and Complimentary Life Insurance
- 401k Matching and FSA
- Tuition Reimbursement
- Paid Time Off (accrues)
- Supplemental Insurance (Hospital, Accident, Critical Illness)
- Discounts on Vehicles, Services, and Parts
Tips for a Successful Application & Interview Process: - Bring Your Best Resume - Upload your most recent version so we can see all you've accomplished
- Transitioning from Another Industry? - A cover letter helps! Use it to highlight transferable skills that make you a great fit
- Dress to Impress - First impressions count. Dress professionally and bring your authentic self
- Rescheduling or Canceling Interviews - Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
