Role Overview:This role is for a Windows Subject Matter Expert (SME) with strong L3-level expertise in Windows Server Administration, focusing on providing critical support, troubleshooting complex issues, and automating tasks in mission-critical environments. The administrator will manage and support Windows Servers, ensuring high availability and business continuity, and collaborate with various technical teams.
Key Responsibilities:- Provide L3-level support for Windows Server Administration in mission-critical environments.
- Troubleshoot complex OS, performance, SQL Clustering, File permission, storage, and network level issues.
- Install & Configure Microsoft Failover Cluster Windows server.
- Perform Server upgrade migration on different Flavors of Windows OS.
- Troubleshoot performance issues related to VMs and physical servers.
- Manage and support Windows Server ensuring high availability and business continuity.
- Perform root cause analysis (RCA) and implement preventive measures.
- Automate system administration and configuration management tasks using Ansible.
- Implement system hardening, patching, upgrades, and security best practices.
- Collaborate with applications, VMware, network, storage, and security teams.
- Participate in on-call rotation and provide 24x7 production support.
- Prepare and maintain technical documentation and SOPs.
Required Skills:- Windows Subject Matter Expert (SME) with strong L3-level expertise in Windows Server Administration.
- Strong clustering knowledge.
- Server restoration.
- Automation experience using Ansible.
- Working knowledge of Deployment & Administration of Windows.
- Folder/file permission management.
- Decommission of servers.
- Strong collaboration skills.
- Windows Server Admin.
- Windows Virtual Desktop.
- Windows Servers.
Qualifications: