Senior Vice President, NorAm Operations - Government

Sodexo

$213K — $327K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 10 years of management experience
  • 10 years of related experience
  • Executive leadership experience in large-scale operations
  • Strong commercial acumen with a customer-first approach

Responsibilities

  • Provide strategic vision and operational leadership for a complex Government Services portfolio
  • Drive growth and client retention through effective service delivery
  • Inspire and lead large cross-functional teams to achieve exceptional results
  • Identify market trends and drive innovation in service offerings
  • Shape governance structures to enhance decision-making and remove operational barriers
  • Foster a high-performance culture through coaching and accountability

Benefits

  • Comprehensive medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Career growth opportunities and tuition reimbursement
Full Job Description
Executive leader responsible for a complex Government Services portfolio, providing strategic direction, operational leadership, and client management to drive growth, retention, and service excellence. Requires proven success leading large-scale operatio

The ideal candidate will bring strong commercial acumen, exceptional client partnership skills, and the ability to navigate complex contract environments while leading high-performing teams. Military veteran experience is highly valued.

About the job

Take the lead in a high-level executive role where strategic direction meets operational excellence. You'll drive growth, elevate performance, and inspire large, cross-functional teams, shaping the future of service delivery and client success across a dynamic regional portfolio.

Provides strategic vision and direction, leading organization or its business function. Oversees area of responsibility, directing the responsibilities of employees. Holds management accountability for a business, division, major geography, corporate function or major corporate sub-function. Develops, establishes and approves long-term vision and strategy for the area managed. Goal achievement is typically accomplished through performance of direct and / or indirect reports. The scope of responsibility includes the entire organization and / or selected line of business / business entity.

Pay Range: $213310 - $327800

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Champion a high-performance culture through clear expectations, strategic planning, and impactful leadership
  • Influence long-term growth by identifying market trends and driving innovation in service delivery
  • Strengthen client partnerships and proactively position the organization for contract renewals and new opportunities
  • Develop future leaders by fostering a culture of coaching, accountability, and continuous improvement
  • Guide teams to consistently deliver exceptional results in safety, financial performance, and client satisfaction
  • Shape and refine governance structures that drive decision-making, remove barriers, and enable progress
  • Lead with vision, aligning regional initiatives with broader business strategies for sustained success


What you'll bring
  • Executive leadership experience overseeing large-scale operations with a strong track record of driving financial performance and margin growth
  • A strategic mindset and ability to influence at the C-suite level, fostering trusted partnerships and expanding business opportunities
  • Expertise in hospitality, guest experience, or service delivery innovation with a customer-first approach
  • Demonstrated ability to lead complex teams across functions, geographies, and client types while building a culture of accountability and excellence
  • Business acumen, including P&L management, workforce planning, and data- informed decision making to align talent and strategy


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 10 years
  • Related Experience: 10 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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