Harrison and Star

Senior Vice President, Client Experience

Harrison and Star$171K — $230K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 10+ years of progressive healthcare communications experience with substantial agency background
  • Proven expertise in corporate healthcare communications, including issues management and stakeholder engagement
  • Demonstrated leadership in healthcare social media strategy and execution
  • Track record managing large pharmaceutical or healthcare accounts
  • Deep understanding of the pharmaceutical/healthcare landscape
  • Exceptional written, verbal, and presentation skills

Responsibilities

  • Own day-to-day client relationships and serve as trusted strategic counsel
  • Drive client satisfaction and organic growth with innovative solutions
  • Lead new business development efforts from pitch strategy to presentation
  • Manage commercial aspects of large accounts, including budgets and resources
  • Develop and execute integrated corporate communications strategies
  • Lead corporate health social media strategy, staying ahead of platform innovations
  • Build, mentor, and inspire high-performing teams

Benefits

  • Opportunity to shape the future of corporate healthcare communications
  • Work in a collaborative culture with exceptional talent
  • Access to extensive global network in the healthcare sector
  • Potential for professional development and mentorship
  • Encouragement of a culture of continuous improvement and curiosity
Full Job Description
Agency:
Weber Shandwick

Job Function:
Communications and PR

Job Subfunction:
Public Relations

Job Description:
Senior Vice President, Client Experience, Corporate Health

About Weber Shandwick Healthcare

Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award-winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities""supported by our global network and driven by exceptional talent.

About the Role

We're seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands-on execution for corporate healthcare and corporate health social assignments.

You will be a trusted advisor and operational leader who:

- Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients
- Leads and scales our corporate health social media practice with strategic vision and execution excellence
- Manages complex, integrated teams with commercial acumen and efficiency
- Balances big-picture thinking with meticulous attention to detail
- Demonstrates the professional maturity and judgment

This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network.

Key Responsibilities

Client Leadership & Business Growth

- Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments
- Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions
- Lead new business development efforts, from pitch strategy to presentation
- Manage the commercial aspects of large accounts, including budgets, resources, and profitability

Corporate Healthcare & Social Media Expertise

- Develop and execute integrated corporate communications strategies that address business challenges in healthcare's evolving landscape (policy, reputation, stakeholder engagement, issues management)
- Lead corporate health social media strategy and execution, staying ahead of platform innovations and best practices
- Navigate the intersection of corporate affairs, regulatory environment, and digital communications
- Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology

Team Leadership & Development

- Build, mentor, and inspire high-performing teams across offices and disciplines
- Coach team members to achieve their professional goals while maintaining quality standards
- Deploy teams strategically to maximize efficiency and impact
- Foster a culture of collaboration, curiosity, and continuous improvement

Required Qualifications

- Bachelor's degree
- 10+ years of progressive healthcare communications experience, including substantial agency background
- Proven expertise in corporate healthcare communications (corporate reputation, issues management, executive visibility, stakeholder engagement)
- Demonstrated leadership in healthcare social media strategy and execution
- Track record managing large pharmaceutical or healthcare accounts with complex, multi-market teams
- Deep understanding of the pharmaceutical/healthcare landscape and corporate affairs environment
- Excellence in client relationship management with ability to operate independently with senior client stakeholders
- Strong commercial acumen
- Exceptional written, verbal, and presentation skills
- Proven ability to lead, develop, and retain talent
- Proficiency in MS Office; advanced skills in PowerPoint and presentation platforms

What Sets You Apart

- Professional maturity and judgment to navigate complex situations independently
- Results-driven mindset with focus on measurable outcomes
- Entrepreneurial spirit combined with collaborative leadership style
- Culture champion who leads by example and inspires teams

Salary Range: $171,000 USD "" $230,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee"'s/applicant"'s background, pertinent experience, and qualifications.

#LI-GH$171,000.00 - $230,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

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