Full Job Description
SAIC is seeking a Technical Writer to create, edit, and maintain a comprehensive library of technical and instructional documentation in support of a federal government client. This role will collaborate with trainers, SMEs, quality assurance personnel, and program managers to ensure all documentation meets program standards and supports a well-trained, high-performing workforce.
This position is expected to be remote and can be worked anywhere in the United States.
Responsibilities:
• Research, write, edit, and maintain a wide range of technical and instructional documents including: SOPs, Training Manuals, Instructor Guides, Job Aids, FAQs
• Ensure all documents are accurate, consistent, and aligned with current regulations, clinical guidelines, and program requirements
• Partner closely with the MDE Training team to develop and refine training materials
• Translate trainer-developed content into polished, publication-ready training documents
• Assist in the conversion of existing training materials into updated formats or delivery modalities (e.g., print to e-learning)
• Conduct interviews and working sessions with SMEs, medical professionals, trainers, and program staff to gather accurate and relevant content
• Research applicable regulations, policies, clinical guidelines, and best practices to ensure documentation accuracy
• Edit and proofread documents and training materials for grammar, spelling, punctuation, clarity and consistency
• Ensure all documentation adheres to established SAIC style guides (e.g., APA, Chicago, or program-specific style standards)
• Verify technical accuracy of content in collaboration with SMEs and clinical staff
• Ensure documents meet Section 508 accessibility standards where applicable
• Maintain a centralized, organized document management system or library
• Track document review cycles, expiration dates, and revision histories
Qualifications
Required Qualifications:
• Bachelor's degree and 6 years of relevant experience
• 3 years of experience in technical writing
• Exceptional writing, editing, and proofreading skills with a strong command of grammar, style, and plain language principles
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams), relevant Adobe Creative Cloud applications such as InDesign, Illustrator or Photoshop; and familiarity with Jira and Confluence
• Experience with Section 508 compliance and accessible document design
• Strong attention to detail with the ability to produce accurate, high-quality documents under deadline pressure
• Excellent interpersonal and communication skills; ability to work effectively with clinical, technical, and non-technical stakeholders
• The ability to obtain and maintain a public trust clearance
Preferred Qualifications:
• Experience supporting a government health agency as a technical writer
• Experience in technical writing in a healthcare, medical, disability, or government program environment
• Familiarity with medical terminology
• Experience developing training documentation in a healthcare or clinical environment
• Knowledge of instructional design principles and adult learning theory
• Familiarity with electronic health record (EHR) systems and related user documentation
• Knowledge of DITA/XML structured authoring, Articulate Storyline/Rise, or Camtasia